2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2018
DOI: 10.1109/ieem.2018.8607757
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An Application of Just-in-time as a Strategy for Competitive Advantage: The Case of a Non-alcoholic Company in South Africa

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Cited by 7 publications
(8 citation statements)
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“…BPR is defined as the fundamental rethinking and redesigning of a series of activities to produce something of value (Avison and Fitzgerald 2006;Caeldries, Hammer, and Champy 2001;Fasna and Gunatilake 2020). Previous research has shown evidence of the effectiveness of BPR on customer satisfaction and retention in the manufacturing industry (Mukwakungu, Mabasa, and Mamela 2018). The survey results in this study showed an increase in the level of customer satisfaction in terms of speed of service, suitability for needs, and ease of getting service.…”
Section: Bpr Toward Research Support Servicesmentioning
confidence: 58%
“…BPR is defined as the fundamental rethinking and redesigning of a series of activities to produce something of value (Avison and Fitzgerald 2006;Caeldries, Hammer, and Champy 2001;Fasna and Gunatilake 2020). Previous research has shown evidence of the effectiveness of BPR on customer satisfaction and retention in the manufacturing industry (Mukwakungu, Mabasa, and Mamela 2018). The survey results in this study showed an increase in the level of customer satisfaction in terms of speed of service, suitability for needs, and ease of getting service.…”
Section: Bpr Toward Research Support Servicesmentioning
confidence: 58%
“…Furthermore, Mukwakungu et al (2018) noted that JIT practice effectively addresses inventory management issues in an organisation. While extant literature (e.g.…”
Section: Findings and Discussionmentioning
confidence: 99%
“…Dewi et al (2019) underscored the significance of efficient drug inventory planning in healthcare, highlighting the effectiveness of economic order quantity (EOQ), minimum-maximum stock level (MMSL), and traditional consumption-based methods in controlling drug shortages. Mukwakungu et al (2019) found Just-In-Time (JIT) inventory systems beneficial for manufacturing firms, recommending their adoption for improved inventory management and supply chain management. Implementing JIT inventory management practices in sourcing offers numerous benefits, such as reduced costs, increased efficiency, improved quality control, and enhanced customer satisfaction (Jenkins, 2022;Balkhi et al, 2022).…”
Section: Inventory Management and Its Importancementioning
confidence: 99%