2016
DOI: 10.1108/qmr-01-2015-0001
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An appreciative inquiry into the first export order

Abstract: Purpose-This study aims to report on an investigation into decision-making leading to a UK firm's first export order. It demonstrates the application of appreciative inquiry (AI) as an underutilised research method in marketing investigations. Design/methodology/approach-An AI research approach was undertaken in a firm that had not started exporting at the commencement of the study whereby the interventionist approach allowed the management team to overcome negative perceptions in their decision-making. From a… Show more

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Cited by 29 publications
(18 citation statements)
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References 48 publications
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“…Seminal resource-based theory has evaluated resources (i.e., tangible assets) rather than capabilities (i.e., intangible assets) used to increase organisational performance (Barney, 1991;Priem and Butler, 2001;Hult et al, 2007;Vorhies et al, 2009;Barney et al, 2011). More recent literature has considered how resources and capabilities are different types of assets that have distinct roles in securing competitive advantages (Crick and Crick, 2016a;Crick, Chaudhry and Crick, 2016). This paper takes a generic perspective (i.e., considering the role of resources and capabilities) by incorporating resource-based theory into its conceptual framework as this evaluates how companies need to manage organisation-wide assets to create a competitive advantage (Nason and Wiklund, 2017).…”
Section: Resource-based Theorymentioning
confidence: 99%
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“…Seminal resource-based theory has evaluated resources (i.e., tangible assets) rather than capabilities (i.e., intangible assets) used to increase organisational performance (Barney, 1991;Priem and Butler, 2001;Hult et al, 2007;Vorhies et al, 2009;Barney et al, 2011). More recent literature has considered how resources and capabilities are different types of assets that have distinct roles in securing competitive advantages (Crick and Crick, 2016a;Crick, Chaudhry and Crick, 2016). This paper takes a generic perspective (i.e., considering the role of resources and capabilities) by incorporating resource-based theory into its conceptual framework as this evaluates how companies need to manage organisation-wide assets to create a competitive advantage (Nason and Wiklund, 2017).…”
Section: Resource-based Theorymentioning
confidence: 99%
“…In terms of research proposition 4 (the third research question), this study concentrated on the performance outcomes of coopetition arising from its focus on resource-based theory (Barney, 1991;Priem and Butler, 2001;Vorhies and Morgan, 2005;Vorhies et al, 2009;Barney et al, 2011;Crick and Crick, 2016a;Moorman and Day, 2016;Nason and Wiklund, 2017). Previous literature has suggested that coopetition is positively related to organisational performance (e.g., sales) as it is a strategy that allows firms to compete in ways that would normally be difficult (Tsai, 2002;Bonel and Rocco, 2007;Ritala, 2012;Bengtsson and Kock, 2014;Ritala et al, 2014).…”
Section: What Are the Consequences Of Coopetition Activities?mentioning
confidence: 99%
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“…For instance, Westhead et al (2001) highlighted that some entities can compete through their age and market experience to out-perform their rivals. Third, internationalisation can yield greater sales that would not exist in a home market (following Low, 2007;Cadogan et al, 2009;Javalgi et al, 2011;Crick and Crick, 2016c;Crick et al, 2019b). Thus, the outcome variables were controlled by degree of internationalisation.…”
Section: Control Variablesmentioning
confidence: 99%
“…This means that it is becoming increasingly useful for academics to take notice of what entrepreneurs and management teams that confront real entrepreneurial marketing issues believe are areas of interest and address these with appropriate research studies. This may include interventions to demonstrate impact such as via action research or appreciative inquiry (Crick and Crick, 2016).…”
mentioning
confidence: 99%