. The work has so far been focused on the military domain, but the model and the software tools developed to implement it are generalizable to a range of commercial and publicsector settings including industrial parks, corporate campuses, and civic facilities. The approach suggests that anti-terrorism decision makers determine mitigation project allocations using measures of facility priority and mitigation project utility as inputs to the allocation algorithm. The three-part hybrid resource allocation model presented here uses multi-criteria decisionmaking techniques to assess facility (e.g., building, hangar) priorities, a utility function to calculate antiterrorism project mitigation values (e.g., protective glazing, wall coatings, and stand-off barriers) and optimization techniques to determine resource allocations across multiple, competing AT mitigation projects. The model has been realized in a cognitive support system developed as a set of loosely coupled Web services. The approach, model, and cognitive support system have been evaluated using the cognitive walkthrough method with prospective system users in the field. In this paper we describe the domain, the problem space, the decision model, the cognitive support system and summary results of early model and system evaluations.
IntroductionThe recent history of terrorist attacks on both military and civilian targets at home and abroad suggests a need for increased emphasis on effective implementation of mitigations to protect industrial facilities. The effects of attacks such as the 1996 truck bombing of the Khobar Towers housing complex, the 1998 U.S. embassy bombings in Kenya and Tanzania, and recent attacks on expatriate housing complexes in Saudi Arabia may have been diminished had more effective facility anti-terrorism mitigations been installed. Anti-terrorist mitigations are generally expensive, however, and deciding what, how, where, and when to allocate resources to protect critical infrastructure is a difficult problem. We have been working on a methodology, decision model, and cognitive support system to aid with more effective allocation of anti-terrorism (AT) resources at Marine Corps installations. Though our work has so far focused on the military domain, the methodology, decision model, and supporting tools are generalizable to a range of commercial and public-sector settings including industrial parks, corporate campuses, and civic facilities.Anti-terrorism facility mitigations are designed to protect people and property from asymmetric attack by nontraditional hostile organizations. Anti-terrorism mitigations include measures such as blast-resistant glazing (windows are the major cause of injury and death in most bomb attacks), wall-hardening coatings, fences, vehicle stand-off barriers, enhanced lighting, video surveillance, and guards. Allocating available funds across different anti-terrorism mitigation projects, with the exception of guards, is a project selection and capital budgeting problem. Though a range of welldeveloped tech...