An approach to the impact of transformation from the traditional use of ICT to the Internet of Things: How smart solutions can transform SMEs

Abazi, Blerton

doi:10.1016/j.ifacol.2016.11.091

Cited by 23 publications

(20 citation statements)

References 3 publications

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“…There are still doubts and challenges associated with privacy and security of ICT systems. There is a risk that the data made from all connected machines and devices, can ended up being misused [1]. On the other hand, [43] added that the factors affecting the ICT usage among the SME owners are the effort expectancy, social influence and facilitating conditions.…”

Section: Factors Affecting Ict Usage Among Sme Ownersmentioning

confidence: 99%

Factors Affecting SME Owners in Adopting ICT in Business using Thematic Analysis

Rozmi¹,

N.E.²,

Razak³

et al. 2020

IJACSA

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In Malaysia, Small Medium Enterprise (SME) has become the main contributor for the income generation and employment thus are expected to increase country's GDP growth. Hence, it is important for the SME owners to ensure the sustainability of their business in today's business settings that has moved to digital businesses in which technology is used to create new value in business models, customer experiences and the internal capabilities that support its core operations. Yet, there are still local SMEs who did not fully utilized the advantages of adopting Information and Communications Technology (ICT) in their business operation and transactions. This paper presents an interview done with 12 SME owners that operates their businesses in Kuala Lumpur and Selangor. The study is to gain an understanding on the factors affecting SME owners in adopting ICT in their business by using the Thematic Analysis method. The outcome shows that there are two central themes that affect ICT usage in SME which are the (1) Internal Factor and (2) External Factor. Further, we identified two (2) components that effect the Internal Factor, namely Company (capital, company's age, less skilled workers and family business) and SME Owners (time, education, perceptions and experiences) and another two (2) components that affect the External Factor, namely Technology (high cost, complicated, system's security and stability) and Regulators (government's initiatives, training skills and no urgency). Hence, the result is important to the SME owners and management as well as the government or the authorities to resolve these issues in order to increase the ICT usage among the SME owners in Malaysia.

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Section: Factors Affecting Ict Usage Among Sme Ownersmentioning

confidence: 99%

Factors Affecting SME Owners in Adopting ICT in Business using Thematic Analysis

Rozmi¹,

N.E.²,

Razak³

et al. 2020

IJACSA

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“…A contribution showing the impact of the transformation from the more traditional use of information and communication technology to internet of things solutions is presented in (Abazi, 2016), where the authors explain in detail the influence of smart solutions to SMEs, while Jun et al (2017) present a platform definition and integration to support smart solutions for SMEs. Moreover, another interesting approach highlights the versatility of the internet of things techniques, by describing a combined application of them with big data solutions for manufacturing industries (Mourtzis et al, 2016).…”

Section: Data Mining As a Support To Competitive Advantagementioning

confidence: 99%

Data Mining Applications in SMEs: An Italian Perspective

Topalović

Azzini

2020

Business Systems Research Journal

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BackgroundFrom the last decade, data mining techniques, employed in particular in customer relationship management, have assumed a key role in the profitability and operations of companies. To support small and medium companies (SMEs), several innovative and continuously improving tools have been developed that allow SMEs to utilize the internal and external data sources to increase their competitiveness.ObjectivesIn this paper, an analysis of the impact of digitalization, and in particular data mining techniques, in the context of SMEs development is presented.Methods/ApproachA review of various sources has been conducted, with the focus on open source tools, since in the context of the Italian economy they are used by SMEs the most.ResultsFirst, the analysis presents a brief review of the data mining techniques available and shows how they are practically employed in small companies. Second, an economical review of investments in data mining projects in Italy is presented.ConclusionsThe review indicates that data mining techniques can boost a company in the market. However, the awareness of data mining as a company asset is still not strong in Italian SMEs and most investments in Italy are still carried out by large companies.

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“…The authors discussed three IoT categories of real-world IoT applications that enhance customer value: Monitoring and control, Big Data and business analytics, and Information sharing and collaboration (Lee and Lee, 2015). Abazi (2016) explained the process that must be followed by small and medium enterprises for decision-making IoT adoption, indicating that owners, managers, and employees must know about the Internet of Things and their impact on the organization. The author identified two aspects required for IoT adoption in SMEs: Infrastructure (related to Internet access, network technologies, network speed, and quality), and Regulation (policies that favor the digital transformation of organizations, for example, funding, financial support, subsidies) (Abazi, 2016).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Abazi (2016) explained the process that must be followed by small and medium enterprises for decision-making IoT adoption, indicating that owners, managers, and employees must know about the Internet of Things and their impact on the organization. The author identified two aspects required for IoT adoption in SMEs: Infrastructure (related to Internet access, network technologies, network speed, and quality), and Regulation (policies that favor the digital transformation of organizations, for example, funding, financial support, subsidies) (Abazi, 2016). Nylander et al (2017) presented a case study about a company that developed a connected product without competencies in the Internet of Things.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Technological Variables for Decision-making IoT Adoption in Small and Medium Enterprises

Parra

Guerrero

2020

J INFORM SYSTEMS ENG

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The Internet of Things (IoT) is a key technological trend for the digital transformation of organizations, boosting existing information and communication technologies or the deployment of new IoT solutions to improve their business models. Decision-making IoT adoption in small and medium enterprises is a complex task led by the Chief Information Officer (CIO). The deployment of IoT solutions is affected by permanent technological change in the ICT sector. That implies high investment costs by organizations due to the acquisition of technology, maintenance of technology, training of employees for the appropriate use of each technology, and expensive contracts with the Internet of Things providers for the execution of IoT projects. This paper presents four technological variables that affect decision-making IoT adoption in small and medium enterprises based on the Technology-Organization-Environment Model (TOE). The role of the CIO in supporting the digital transformation of SMEs and the complexity of IoT adoption are highlighted.

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An approach to the impact of transformation from the traditional use of ICT to the Internet of Things: How smart solutions can transform SMEs

Cited by 23 publications

References 3 publications

Factors Affecting SME Owners in Adopting ICT in Business using Thematic Analysis

Factors Affecting SME Owners in Adopting ICT in Business using Thematic Analysis

Data Mining Applications in SMEs: An Italian Perspective

Technological Variables for Decision-making IoT Adoption in Small and Medium Enterprises

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