An assessment of the policy gap in port selection of liner shipping companies

Hsu, Wen‐Kai K.; Huang, Show‐Hui S.; Tseng, Wen-Jui; Li, Dongfeng

doi:10.1080/19427867.2020.1724648

Cited by 10 publications

(15 citation statements)

References 18 publications

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“…Last but not least, procedures of customs clearance and processes of goods delivery/receipt should be simplified to save time and costs for customers. Huo, Zhang [12], Notteboom, Parola [7], and Hsu, Huang [22] likewise have the similar suggestions.…”

Section: Managerial Implicationsmentioning

confidence: 64%

“…Further, the assessment of PSQ can be considered as a problem of multiple-criteria decision analysis (MCDA). It is posited that there are many various algorithms regarding the MCDA approach, such as Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) [18], the weighted aggregated sum product assessment (WASPAS) [19], the cross-impact matrix multiplication applied to classification (MICMAC) [20], the Vlsekriterijumska Optimizacija I Lompromisno Resenje (VIKOR) [21], especially the Analytic Hierarchy Process (AHP), which can be seen as the most well-known in the relevant literature [18,22]. On top of that, Wang, Dang [19] emphasized that exact numbers (or crisp numbers) cannot capture uncertain and imperfect human ratings in many real-world situations.…”

Section: Introductionmentioning

confidence: 99%

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Assessing port service quality: An application of the extension fuzzy AHP and importance-performance analysis

et al. 2022

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It is argued that ports are playing a crucial role in developing nations’ economy. Still, solutions to improving port service quality (PSQ) to boost ports’ competitive capacity is questionable. Hence, this study aims to investigate port service quality (PSQ) by using integration of the extension Fuzzy Analytic Hierarchy Process and Importance-Performance Analysis (IPA) from port users’ perspectives. From the relevant literature and expert interview, the hierarchical structure of PSQ embracing six dimensions with 29 criteria was first established. To test the research model, the Dong Nai port joint stock company (DNPC) and their port-service users were empirically investigated. It is found that: (1) the importance degree of dimensions is ranked as follow: empathy (21.07%), tangibles (20.15%), assurance (15.97%), reliability (15.54%), responsiveness (12.53%), diversity (14.74%); (2) for criteria of PSQ, top five criteria concerned by shipping companies and ocean freight forwarders comprise: "proactive provision of vessel schedules", "cargo handling facilities and equipment", "detailed schedule", "accuracy and consistency of schedules", and "geographical location"; (3) there are four service attributes (SAs) needing to prioritize for improvement, including "perfect transportation of cargos", "ability in dealing with cargo damage", "willingness in helping customers", "provision of special cargo-related services". The practical policy is that port authorities should transfer the limited resources from SAs in Quadrant IV to Quadrant II to enhance the PSQ.

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Section: Managerial Implicationsmentioning

confidence: 64%

Section: Introductionmentioning

confidence: 99%

Assessing port service quality: An application of the extension fuzzy AHP and importance-performance analysis

et al. 2022

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“…These variables certainly have an effect on the cargo traffic in the ports. However, the port preferences of ship owners and shippers can also be effective in port traffic (e.g., Lee et al, 2010;Tran, 2011;Ng et al, 2013;Hsu et al, 2020), as is peculiar to container transportation. Shipowners can make long or short-term agreements with some ports under certain conditions and this agreement means regular cargo traffic for the relevant container port.…”

Section: 5 (1) 31-45mentioning

confidence: 99%

DO SHOCKS HAVE PERMANENT OR TRANSITORY EFFECTS ON CONTAINER TRAFFIC IN TURKISH PORTS? / Şokların Türk Limanlarındaki Konteyner Trafiği Üzerindeki Etkisi Kalıcı Mıdır Geçici Midir?

Açık

2021

Uluslararası Ekonomi İşletme Ve Politika Dergisi

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Container ports are one of the most important parts of the supply chain. Due to high investment and operating costs, the structure and predictability of current and future demands are very important. To investigate this structure, this study aims to determine whether the shocks to the export and import container quantities handled in Turkish ports are temporary or permanent. Both standard unit root tests and unit root tests with structural breaks were applied to export and import container amounts. According to the results, when the structural breaks are considered, it has been determined that both export and import container quantities are stationary. This situation shows that the effects of the shocks to the container traffic are temporary, the applied policies lose their effect in a short time and the future container traffic can be predicted using historical data.

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“…Given our findings on the role of government support, senior management should engage in dialogue with the government to secure their supports with the aim of enhancing service performance. Third, as common resources are limited and often scarce, managers must formulate strategies for allocation of these resources (Hsu et al, 2020) and bundle them judiciously with pre-existing resources to create VRIN resources.…”

Section: Managerial Implicationsmentioning

confidence: 99%

“…International seaborne trade uses seaport, the choice of which is influenced by transit time, port efficiency, reliability, infrastructure, connectivity and port cost (Anderson, Opaluch, & Grigalunas, 2009). Other factors that appear to determine the shippers' choice of container port include cargo volume and port charges (Hsu, Huang, Tseng, & Li, 2020); cost, space availability and connectivity (Wang & Yeo, 2019); and service efficiency (Chao, Yu, & Hsieh, 2018). Port operations depend on the efficiency of container terminal (henceforth terminal) which plays a key role in trade development (Yuen, Zhang, & Cheung, 2012).…”

Section: Introductionmentioning

confidence: 99%

Common resources-resource bundling-performance: the mediating role of resource bundling in container terminal operations

Laksmana

Shee

Thai

2020

IJPDLM

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PurposeBuilding on the resource-based view (RBV) perspective of common resources, the objective of this paper is to empirically examine the impact of container terminals' common resources (i.e. government support and terminal resources) on resource bundling strategies and subsequent effect on service performance.Design/methodology/approachUsing cross-sectional survey data collected from a sample of 216 respondents of Indonesia's container terminals, this study used structural equation modeling (SEM) to test the hypothesised relationships between common resources, resource bundling strategies and service performance.FindingsGovernment support and terminal resources (personnel and physical), both as sources of common resources when bundled effectively, are found to have positive and significant effect on terminal service performance. The resource bundling strategies fully mediate the relationship between container terminals' common resources and service performance.Practical implicationsThe study introduces the notion of common resources to container terminal managers in contrast to the valuable, rare, inimitable and non-substitutable (VRIN) types. It is recommended that appropriate resource bundling strategies can turn the common resources into VRIN resources that can be used to obtain desired service performance.Originality/valueRBV theorists suggest that resources that are VRIN types can be the source of competitive advantage. However, the resources can also be common, basic and valuable, a fact that is rarely investigated in the literature. These common resources can be bundled judiciously with other pre-existing resources to create VRIN resources. This research enriches the RBV by empirically validating that VRIN resources are embedded within various common resources bundling strategies.

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An assessment of the policy gap in port selection of liner shipping companies

Cited by 10 publications

References 18 publications

Assessing port service quality: An application of the extension fuzzy AHP and importance-performance analysis

Assessing port service quality: An application of the extension fuzzy AHP and importance-performance analysis

DO SHOCKS HAVE PERMANENT OR TRANSITORY EFFECTS ON CONTAINER TRAFFIC IN TURKISH PORTS? / Şokların Türk Limanlarındaki Konteyner Trafiği Üzerindeki Etkisi Kalıcı Mıdır Geçici Midir?

Common resources-resource bundling-performance: the mediating role of resource bundling in container terminal operations

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