Abstract:The fourth industrial revolution (4IR) has brought many changes in our lives, and we must adapt in different ways. Quality 4.0 is also part of the change. 4IR affected how organizations perceive quality; how has it affected the higher education sector in South Africa? This is the question this study attempts to answer. The study aimed to assess the use of quality 4.0 trends in higher education institutions in South Africa. To best achieve the study, The following objectives were listed: (1) To identify the mos… Show more
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