An attention-based view on managing information processing channels in organizations

Holm, Desirée Blankenburg; Drogendijk, Rian; Haq, Hammad ul

doi:10.1016/j.scaman.2020.101106

Cited by 13 publications

(6 citation statements)

References 90 publications

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“…These findings have implications for practice. Deliberately influencing individuals' attention to promote shared attention, that is, undertaking issue selling (Dutton & Ashford, 1993;Holm et al, 2020;Mayer, 2016Mayer, , 2017, requires acting on how attention is regulated (Ocasio & Wohlgezogen, 2010). It seems from our results that action could relate to concrete but also cognitive structures, or interactional ones, for example, coordination, feedback, imitation, symbolic support, etc.…”

Section: Practical Implicationsmentioning

confidence: 83%

Trance-forming Collective Attention: How Interactions Can Support Attentional Structures. The Case of Hypnosis in Hospitals

Valette

Mennessier

Diochon

2023

mgmt

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How does a collective succeed in practicing the same kind of attention together? This is an essential question for organizations that need to develop a common focus of attention, but it is difficult to address because the objects are multiple and in competition with one another. The attention-based view (ABV) highlights the central role of organizational structures (roles, working spaces, social representation, etc.) in the formation of collective attention, whilst simultaneously acknowledging their limitations. Attention-based view thus encourages scholars to explore the complementary role of social interactions. The objective of this paper is to study precisely how interactions relate to structures in the formation of collective attention. To achieve this, we interviewed and observed professionals at a French university hospital over the course of 18 months. Using hypnosis techniques, the professionals sought to pay closer attention to patients’ psychological states. We conducted 52 interviews, studied six observation sequences, and participated in a number of meetings; from this research, we selected and analyzed 29 situations in which hypnosis was practiced. Our results show that whilst cognitive, political, spatiotemporal, and material structures can contribute to the sharing of a collective focus of attention, they are in themselves not sufficient and at times even hinder such sharing. When structures enable, which is to say, when they facilitate sharing, interactions can complete or strengthen them to compensate for their insufficiency. When structures hinder, interactions can play a correctional role. By showing that structures do not act alone but are supported by social interactions that act either alongside or upon them, our research helps to expand the ABV model and contribute to better integrating structures and interactions.

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Section: Practical Implicationsmentioning

confidence: 83%

Trance-forming Collective Attention: How Interactions Can Support Attentional Structures. The Case of Hypnosis in Hospitals

Valette

Mennessier

Diochon

2023

mgmt

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“…Another perspective found in the literature is to examine information processing in terms of cognitive capacity and mental effort (Park, 2013). Recent research has explored factors that impact on information-seekers ability to process information, and the potential negative impacts such as information overload, avoidance and anxiety (Blankenburg Holm et al , 2020; Lee et al , 2020; Soroya et al , 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

Identifying design guidelines for online information resources: a study of expectant and new mothers

Mahony

Heavin

Sammon

2021

ITP

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PurposeThe purpose of this article is to identify design guidelines for online resources based on the subjective assessment criteria used by individuals to assess and process information resources. This method of creating design guidelines targeted at precise user groups has the potential to aid designers and developers to create more user-centred information resources.Design/methodology/approachThe authors gathered data using a prospective longitudinal study investigating the information behaviour of expectant and new mothers. Women were asked to report on their information-seeking activities in a series of semi-structured interviews covering pregnancy and early motherhood.FindingsThis research identified 15 assessment criteria that were utilised by women to assess and process information resources. The most popular resource criteria amongst participants were credibility and convenience, while completeness and relevance were the most popular information content criteria. The authors found that assessment criteria were not considered in isolation, with criteria such as formatting and search engine ranking impacting on participants' perception of other criteria.Practical implicationsThis research demonstrates the potential of linking a user groups subjective assessment criterion to design guidelines. The authors propose that these guidelines could be used to help design an online information resource. They could also be used to assess if an existing online resource met the needs of a user group. The methodology used in this study could be leveraged to create design guidelines for user groups.Originality/valueThis research uses subjective assessment criteria as a means of understanding how expectant new mothers process information resources. People use subjective judgements when processing information resources, and this should be incorporated into the design of information resources. Analysing longitudinal data allowed the authors to build a rich picture of how participants evaluated and compared different information resources.

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“…Middle managers activities are often reduced to activities of supervision, e.g., being responsible for employees to follow and comply work standards, proper use of machines and monitoring workers during production (Olkiewicz et al, 2020; William-Carawan, 2003). How leadership is practiced by middle managers has gained less attention, despite middle managers are in a position where they can make change happen, since they are in close contact with top managers and at the same time closely involved with employees while organizing daily tasks (Blankenburg Holm et al, 2020; Henriksen et al, 2021; Lansu et al, 2020). Do Vale et al, (2021) describes how middle managers often develop bricolage practices to organize relevant activities by ”making do with whatever they have at hand, recombining resources and challenging conventional processes” (Do Vale et al, 2021: 8).…”

Section: Introductionmentioning

confidence: 99%

‘When the boat comes in’: An empirical study of leadership as emerging activities at Greenlandic fish factories

Rasmussen

2023

Leadership

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Based on empirical work at Greenlandic fish factories this article develops a more nuanced view on middle management activities. The empirical findings suggests that the leadership practice of middle managers invokes problematization as a collective achievement, based on experience and sensitivity. At the fish factory the middle management activities stand out as a bricolage practice happening as processual activities enacted in an interplay between many organizational actors. The processes where leadership emerges involves different perspectives that support appropriate problematization of the mundane activities as they unfold. Thus, the discussion of leadership is concerned with how middle managers emerge themselves in daily sensitivity work. This contrasts with conventional leadership research, much of which is turning leadership into an “it” assuming stable relations. The concepts of experience and sensitivity contributes to a more complex understanding of the mundane everyday leadership practice that unfold among various organizational actors.

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An attention-based view on managing information processing channels in organizations

Cited by 13 publications

References 90 publications

Trance-forming Collective Attention: How Interactions Can Support Attentional Structures. The Case of Hypnosis in Hospitals

Trance-forming Collective Attention: How Interactions Can Support Attentional Structures. The Case of Hypnosis in Hospitals

Identifying design guidelines for online information resources: a study of expectant and new mothers

‘When the boat comes in’: An empirical study of leadership as emerging activities at Greenlandic fish factories

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