2023
DOI: 10.1002/smr.2635
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An ecology‐oriented convergence evolution analysis method of crossover service ecosystems

Yu Qiao,
Jian Wang,
Zhengli Liu
et al.

Abstract: The phenomenon of crossover cooperation and convergence among services has gained increasing attention in the modern service industry. Service boundaries have been expansively stretched into other domains rather than limited to their original domains to achieve value creation, fostering the emergence of crossover services. Consequently, a complex service ecosystem takes shape. However, there is a lack of the convergence‐evolution mechanism of crossover services for the adaptive transformation of service provid… Show more

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