An Economic Industry and Institutional Level of Analysis of Corporate Social Responsibility Communication

O’Connor, Amy; Shumate, Michelle

doi:10.1177/0893318909358747

Cited by 77 publications

(79 citation statements)

References 37 publications

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“…There is scope for future CSR studies in industries that are underrepresented in or absent from our sample, such as electricity provision, restaurants and the automotive industry. This kind of research is of utmost importance, because industry characteristics greatly influence CSR practices, as prior research has documented (Amato andAmato, 2007, 2012;O'Connor and Shumate, 2010;Beschorner et al, 2013a). This need is also supported by the large number of citations that articles in our sample have attracted, indicating the relevance of this segment of CSR research, for both academics and practitioners.…”

Section: Discussionmentioning

confidence: 99%

“…Findings suggest that CSR practices differ depending on the industry's position in the value chain. Industries further up the value-chain focus on employee safety, ethical business practices and environmental stewardship, whereas industries closer to customers tend to focus on philanthropic and educational CSR practices (O'Connor and Shumate, 2010). O'Connor and Shumate show that CSR communication differs significantly across industries, depending on the type of value chain.…”

Section: Csr In Different Industries: An Overview Of the Literaturementioning

confidence: 99%

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Industry-specific CSR: analysis of 20 years of research

Dabić

Colovic

Lamotte

et al. 2016

EBR

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Access to this document was granted through an Emerald subscription provided by emeraldsrm:239791 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this study is to analyze the literature on industry-specific corporate social responsibility (CSR) practices. Design/methodology/approach -Using a multiple-keyword search, the authors identified 302 articles reporting on such practices, published in 99 different academic journals between 1995 and 2014. These articles were analyzed to map the CSR literature, identify which industries have been under greater scrutiny and distinguish trends in the most researched industries. Findings -The authors' findings indicate that the CSR studies are very unevenly distributed and that the issues studied and the methods used vary widely across industries. The authors also map this field of study and propose suggestions on where research on industry-specific CSR should go in the future. Originality/value -The first extensive, systematic analysis of the industry-specific CSR literature is provided. The current research adds value to the literature by highlighting the key issues investigated, as well as those that require further inquiry.

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Section: Discussionmentioning

confidence: 99%

Section: Csr In Different Industries: An Overview Of the Literaturementioning

confidence: 99%

Industry-specific CSR: analysis of 20 years of research

Dabić

Colovic

Lamotte

et al. 2016

EBR

View full text Add to dashboard Cite

show abstract

“…The bulk of studies published in recent years explore the website CSR communication of US‐American companies (O'Connor & Shumate ; Gomez & Chalmeta ). Similar projects are also more and more to be found in Asia, with special emphasis on Chinese firms and their web‐based CSR communication (Chapple & Moon ; Tang & Li ).…”

Section: Applying Quantitative Content Analysis To Business Ethics Rementioning

confidence: 99%

“…Many studies so far used quantitative content analysis to analyze CSR communication of corporations, and the vast majority were conducted by human coders (Idowu & Towler ; Sweeney & Coughlan ; Moreno & Capriotti ; O'Connor & Shumate ; Gomez & Chalmeta ). But human coding implies, as mentioned earlier, certain disadvantages that can easily be overcome by a software‐based coding procedure.…”

Section: Software‐based Coding: the Use Of The Software ‘Leximancer’ mentioning

confidence: 99%

Quantitative content analysis as a method for business ethics research

Lock

Seele

2015

Bus Ethics Eur Rev

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The aim of this article is to discuss quantitative content analysis as established in communication sciences as a method for research in business ethics. We argue that communication sciences and business ethics are neighboring disciplines, which allow the transfer of quantitative content analysis from communication sciences to business ethics. Technically, quantitative content analysis can be applied through human as well as software coding. Examples for both applications are provided and discussed. We make reference to the software solutions 'Leximancer', 'Crawdad', and 'Wordle', and examine their suitability and limitations with regard to ethical questions for researching business ethics. We recommend a mixed-method approach, combining human and software coding. Furthermore, we propose a three-step process that discusses quantitative content analysis as a method for business ethics, including an ethical research objective, and most importantly, concluding with ethical reasoning and interpretation of the quantitative results.bs_bs_banner Business Ethics: A European Review Volume 24 Number S1 July 2015

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“…Institutional context is thus a considerable factor influencing how organizations and stakeholders interpret their roles in a society (e.g. O'Connor & Shumate ). Another important context can be the economic recession which is forcing companies to reconsider their activities (Ellis & Bastin ).…”

Section: Discussionmentioning

confidence: 99%

Critical points of CSR‐related stakeholder dialogue in practice

Golob

Podnar

2014

Bus Ethics Eur Rev

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This paper examines the roles of dialogue in the process of communication with stakeholders. The conceptual frameworks of corporate social responsibility (CSR) and stakeholder relationships frequently present the initiation of a dialogue with stakeholders as a way for an organization to respond to criticisms of its social and environmental policies and actions. The paper discusses dialogue in the stakeholder and CSR literature. This is followed by the analysis of in-depth semi-structured interviews in the empirical section. Theoretical discussion and empirical examples demonstrate that the role of stakeholder dialogue in implementing CSR strategy is crucial in many ways. The case examples taken from the interviews with the heads of two large companies and two non-governmental organizations illustrate the practical difficulties that may be encountered in applying the principle and practice of dialogue to the implementation of CSR programs in the real world.

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An Economic Industry and Institutional Level of Analysis of Corporate Social Responsibility Communication

Cited by 77 publications

References 37 publications

Industry-specific CSR: analysis of 20 years of research

Industry-specific CSR: analysis of 20 years of research

Quantitative content analysis as a method for business ethics research

Critical points of CSR‐related stakeholder dialogue in practice

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