“…Such concepts include "person-centered messages" (Applegate & Sypher, 1988) that generally require speakers to recognize another person's perspectives and contain a quality of sensitivity, engagement, and concern for relational cohesion. Such behavioral characteristics are consistent with the meaning of related concepts including: "adaptability" (Kim, 1991), "behavioral flexibility" (Samter, Burleson, & Basden-Murphy, 1989), "convergent behavior" (Gallois, Ogay, & Giles, 2005), "alignment talk" (Hopper, 1986), "emphathic listening" (Rosenfeld & Hancks, 1990), and "responsiveness" (Cegala, Savage, Brunner, & Conrad, 1982).…”