“…Although mathematical approaches have been sometimes considered (see Zhang et al, 2010;Mulvaney et al, 2010;or Utgoff and Connell, 2012), advanced approaches including soft computing or artificial intelligence algorithms are prevailing to provide optimal car-call allocation for EGCS in nowadays. In this line, genetic algorithms have been widely used providing good and valuable results since a long time (Fujino et al, 1997;Cortés et al, 2004;Tyni and Ylinen, 2006) and research continues being undertaken in this field (Hirasawa et al, 2008;Bolat et al, 2010). Also, other soft computing techniques such as particle swarm optimization have been also applied , as well as immune systems algorithms .…”