An emerging knowledge management framework adopted by healthcare workers in China to combatCOVID‐19

Abstract

This study examines elements of knowledge management (KM) applied during the treatment of the coronavirus disease 2019 (COVID-19) and proposes a KM framework that can be applied to respond quickly to a new virus outbreak. Following a content analysis of the press conferences held in China, this study found that various elements of KM, including strategic KM, the knowledge codification strategy vs. the knowledge personalization strategy, a knowledge-friendly culture, knowledge-based leadership, KM-based human resource management, and KM-related information technologies, were widely used by Chinese authorities and healthcare workers to improve treatment effectiveness for COVID-19 patients. This paper provides a unique case study on how KM helps the government and the healthcare workers to respond to an unexpected public hygiene crisis. i

A Systematic Literature Review of Health Information Systems for Healthcare

“…The presence of modernized information systems (IS) in the healthcare arena is alleged by scholars to be a congested domain that seldom fosters stakeholders’ multifaceted and disputed relationships [ 48 ]. On the other hand, it is believed that a significant amount of newly acquired knowledge in the field of healthcare is required for the improvement of health care [ 49 ]. Ascertaining and establishing the role of IS and knowledge management is an important step in the development of HIS for healthcare.…”

“…The literature reveals knowledge management as an important contributor to organizational performance through its knowledge-sharing capabilities [ 61 ]. In the healthcare industry, there is a high demand for knowledge to enhance healthcare applications [ 49 , 62 ]. Several studies reported that the deployment of knowledge management in the healthcare arena is set to enhance healthcare treatment effectiveness [ 49 , 58 , 61 ].…”

“…In the healthcare industry, there is a high demand for knowledge to enhance healthcare applications [ 49 , 62 ]. Several studies reported that the deployment of knowledge management in the healthcare arena is set to enhance healthcare treatment effectiveness [ 49 , 58 , 61 ]. Many stakeholders such as governments, World Health Organization (WHO), and healthcare workers rely on the management of healthcare knowledge to complement healthcare applications.…”

Knowledge management technologies and organizational performance: a meta-analytic study

“…KMT, a dominant KM practice (Inkinen, 2016), includes IT infrastructure and its application for managing knowledge (Heisig, 2009; Liu et al. , 2022a).…”

“…2.1 KMT KMT, a dominant KM practice (Inkinen, 2016), includes IT infrastructure and its application for managing knowledge (Heisig, 2009;Liu et al, 2022a). Although KMT was differently named in literature, such as IT support (Lee et al, 2012), technical infrastructure (Boumarafi and Jabnoun, 2008), technology and tools (Hartono et al, 2016) etc., the functions of KMT in organizations are almost the same.…”