“…The relationship between TQM and organizational performance has been examined by many researchers, however, some of them found that TQM can affect and enhance the performance positively and significantly (Abebe, 2014;Barh, Tee, & Rao , 2002;Dada & Watson, 2013;Demirbag et al, 2006;Feng, Prajogo, Tan, & Sohal, 2006;Fotopoulos & Psomas, 2010;Gadenne & Sharma, 2009;Hendricks & Singhal, 1997;Lee , 2004;Salaheldin, 2009;Tang & Tang, 2012;Wang & Yen, 2012;Zhang & Zhang, 2012). On the other hand, other researchers found that TQM has no effect on organizational performance and sometimes may affect the performance negatively (Dooyoung, Kalinowski, & El-Enein, 1998).…”