An Empirical Investigation on the Adoption of e-Government in Developing Countries: The Case of Jordan

Rabaa'i, Ahmad A.

doi:10.5539/cis.v8n3p83

Cited by 21 publications

(25 citation statements)

References 74 publications

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“…It can be say the cognitive dimension refers to awareness, the purpose of using e-Government and the affective dimension to peoples' emotions towards e-Government. The result of this survey illustrated a direct relationship between the cognitive and conative dimensions, whereas the dimension of affective feelings has been found to be less important [4].…”

Section: Literature Reviewmentioning

confidence: 69%

“…So, the challenges and barriers are known based on the aspects of political, ICT skill, technology types, electricity and connectivity [3]. Increase the availability of essential hardware and software for e-Government services, namely, the Internet access and support and user guidance particularly in place where less advantaged citizens are discovered [4]. The suggested conceptual framework has been empirically tested using a recently developed structured questionnaire.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The results show that the perceived usefulness is the most vital determinant of the meaning to use e-Government services [6]. According to [4], which discovered the approach towards e-Government of a sample of 220 graduated students at various universities in Lebanon, using a survey with 'cognitive', affective and 'conative' dimensions. It can be say the cognitive dimension refers to awareness, the purpose of using e-Government and the affective dimension to peoples' emotions towards e-Government.…”

Section: Literature Reviewmentioning

confidence: 99%

“…It has become obvious, particularly in the last decades that there is a global shift towards e-Government with the purpose to introduce radical changes to the traditional approach of public services delivery. Furthermore, e-Governments are argued to be very important in developing the public sectors around the globe, as it promises more and more transparency and accountability [4]. There are lots of countries which have been confronting complexities, for instance decision making processes are centralized, organization in systems, redundancy leading to difficulties in the public sector, the absence of strong ICT infrastructure and coordination and poor sharing of information.…”

Section: Introductionmentioning

confidence: 99%

“…Due to the fact that the concepts of e-Government are emerging, governments around the world also have known the significance of giving their services efficiently. It is really clear that citizens have been becoming skillful with the Internet technologies and getting pleasure from better electronic services from private sectors, and they also expect the same from the government sectors [4] [5]. E-Government attempts to match the private sectors by delivering transparent and efficient services to businesses in addition to citizens, in spite the fact that positive outputs of the e-Government services are obtainable in documents, the rolling out as well as implementation these concepts are in low level in developing and developed countries in the around the world [5].…”

Section: Introductionmentioning

confidence: 99%

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Challenges and Factors Affecting the Implementation of e-Government in Iraq

Qader¹

2016

juhd

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e-Government refers to the use of Information Technology by the government agencies, namely, the Internet, Mobile Computing and Wide Area Network which have the ability to transfer relations with businesses, citizens, other governments and the other arms of the government. Therefore, the main facilities of the e-Government is to provision of relevant government information in electronic form to the citizens in a timely manner, empowerment of the people through access to information without the administration, make the best delivery to citizens, enhanced productivity and reduce cost or saving cost in doing business with suppliers and customers of government and contribution in public policy decision making. The primary objective of this paper is to review the available and up to date literature about e-Government implementation stages, its benefits and challenges. Depending on literature, the paper reviews a number of relevant issues regarding Iraqi e-Government, namely, e-Government definition, implementation stages, 'ereadiness', the benefits of e-Government implementation and it focuses on the challenges of Iraqi e-Government implementation.

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Section: Literature Reviewmentioning

confidence: 69%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Challenges and Factors Affecting the Implementation of e-Government in Iraq

Qader¹

2016

juhd

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Students' intention to adopt e-government learning services: a developing country perspective

Al-Omairi¹,

Al-Samarraie²,

Alzahrani

et al. 2020

LHT

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PurposeIn any developing country, the critical benefits for ensuring proper utilization of e-government learning services have basically emerged from the integration of underlying processes – not only across different levels of government but also across different functions and agencies. The literature showed a notable lack of research to underline the limited use of e-government learning services in a university setting. Therefore, this study was conducted to examine students' intention to adopt e-government learning services in a developing country. Precisely, the existent to which reputation, social influence, information quality and system quality of e-government learning services would influence students' trust, perceived usefulness and perceived learning values was investigated.Design/methodology/approachThe effect from these variables on students' intention to use e-government learning services was also investigated. A total of 406 questionnaires were collected and analyzed using partial least squares (PLS) modeling.FindingsThe results showed varying relationships between the study's variables. It is anticipated that understanding these relationships can predict future learning trends of e-government learning services use among university students, thus helping decision makers plan ahead, prioritize tasks and make better decisions.Originality/valueKnowledge about students' intention to use e-government learning services is even useful for the implementation of other services by higher education institutions. This study also offers some implications for practitioners and researchers concerned about the application of e-government in students' learning development.

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Electronic government adoption in voluntary environments – a case study of Zimbabwe

Munyoka

2019

Information Development

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Many governmental organisations across the world are progressively implementing electronic government systems to enhance their back-office operations and offer better and efficient services to citizens. Zimbabwe is not an exception to this e-government wave. Previous studies note that the acceptance and utilisation of e-government systems by citizens in Zimbabwe remains suboptimal, sluggish and problematic due to several factors. This study sought to establish the effect of seven predictor variables on citizens’ behavioural intentions to use e-government systems in Zimbabwe. Drawing from the extended Technology Acceptance Model (TAM2), extended Unified Theory of Acceptance and Use of Technology (UTAUT2), Framework for National and Donor Action, and e-Government Trust model as theoretical underpinnings, this study proposed a conceptual framework to predict citizens’ behavioural intentions on e-government. Survey data for testing the conceptual framework were collected from 247 respondents in Zimbabwe using structured questionnaires. Confirmatory factor analysis using IBM AMOS structural equation modelling method was conducted to establish the structural model fit of the proposed model. Findings of this study establish that eight of the hypothesised constructs explain 89% of the discrepancies of behavioural intention to demonstrate good predictive power of the proposed model in voluntary environments. Thus, level of education, facilitating conditions, e-government awareness, price value; privacy, security and trust; political self-efficacy and influence were all confirmed as salient predictors of e-government adoption. These findings provide invaluable insights and pointers to practitioners and policy-makers on e-government implementation and may guide further research on e-government adoption in voluntary environments.

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An Empirical Investigation on the Adoption of e-Government in Developing Countries: The Case of Jordan

Cited by 21 publications

References 74 publications

Challenges and Factors Affecting the Implementation of e-Government in Iraq

Challenges and Factors Affecting the Implementation of e-Government in Iraq

Students' intention to adopt e-government learning services: a developing country perspective

Electronic government adoption in voluntary environments – a case study of Zimbabwe

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