An Empirical Study of Operational Performance Parity Following Enterprise System Deployment

Cotteleer, Mark J.

doi:10.1111/j.1937-5956.2006.tb00004.x

Cited by 16 publications

(9 citation statements)

References 32 publications

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“…The firms which only use the basic ERP are typically underperform. This our finding is contradict to other international studies that have found positive abnormal stock returns for firms using ERP also found evidence of improved financial performance immediately after ERP implementation (Stratman, 2007;Hitt, Wu & Zhou 2002;McAfee, 2002;Cotteleer, 2006). The presented empirical findings can partially be related to research on the effectiveness of ERP implementation process that shows that the ERP absorption level is achieved with significantly less efficiency and effectiveness in transition economies (Bernroider et al, 2011;Rajnoha et al, 2014), and with difficulties resulting from organizational conditions, including problems with training and consultants.…”

Section: Discussioncontrasting

confidence: 99%

“…Survey data from North American manufacturing firms that have implemented ERP systems demonstrate that ERP adopters seeking operational performance improvements are likely to realize these benefits (Stratman, 2007). Also other international research studies have found clear improvements in operational metrics as a result of ERP implementation (McAfee, 2002;Cotteleer, 2006).…”

Section: Literature Reviewmentioning

confidence: 99%

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Information Systems for Sustainable Performance of Organizations

Rajnoha¹,

Korauš²,

Dobrovič³

2017

JSSI

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Since the mid-1990s, enterprise resource plannig (ERP) information systems have been installed in thousands of companies worldwide. A growing number of studies and research papers show that information systems have a significant role in the sustainable economic development assuring economic competitiveness. Modern enterprise performance management shares a strong strategic and sustainable orientation of management focused on further strategic growth and business development with parallel use of information and all highly sophisticated knowledge resulting from modern enterprise information technology. The paper focuses on research findings related to information processes and their impact on overall entrepreneurship performance. The most important results show that the companies from the selected industrial segments in Slovakia have a strong focus on the application of innovation procedures and specific business information systems. The results bring the findings that business intelligence (BI) is based on information and knowledge with a high added value has a positive long-term and sustainable effect on the overall entrepreneurship performance. By application of selected management tools such as ERP, BI information systems and others, it can be achieved a higher entrepreneurship performance of industry companies in Slovakia and EU. We believe that our study presented in this paper contributes to explore a new dimension to the existing view on business information systems in industrial companies. More detailed research results are presented in this paper.

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Section: Discussioncontrasting

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Information Systems for Sustainable Performance of Organizations

Rajnoha¹,

Korauš²,

Dobrovič³

2017

JSSI

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“…We also contribute to the supply chain management literature by extending previous research in the context of ERP and CRM technologies (Cotteleer 2006;McAfee 2002;Stratman 2007;Tsikriktsis, Lanzolla, and Frohlich 2004) to the RFID context. While previous SCM research recognizes that information technologies foster information sharing and reduce costs (Johnson and Whang 2002;Kopczak and Johnson 2003), this paper helps to explain how other factors within the firm (e.g., RFID implementation spending) and external to the firm (e.g., partner mandate) facilitate business value through RFID technology.…”

Section: Research Implicationsmentioning

confidence: 97%

A Field Study of RFID Deployment and Return Expectations

Whitaker

Mithas

Krishnan

2007

Production and Operations Management

147

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Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper proposes a theoretical framework for RFID adoption and benefits, and tests the framework using data on u. s. firms. Our analysis suggests that there is a positive association between information technology (IT) application deployment and RFID adoption. We find that RFID implementation spending and partner mandate are associated with an expectation of early return on RFID investment, and a perceived lack of industry‐wide standards is associated with an expectation of delayed return on RFID investment. These results suggest that firms with broad IT application deployment and a critical mass of RFID implementation spending are more likely to report early returns from RFID deployments. This paper extends previous research to understand the relationship between organization characteristics and adoption and expected benefits of the emerging RFID technology.

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“…Nevertheless, longitudinal firm‐level research has shown improvements in operational performance (McAfee, 2002; Cotteleer and Bendoly, 2006) and productivity (Hitt et al , 2002) can result from the adoption of ERP. Recently Cotteleer (2006) observed that although ERP systems are widespread, they are not always fully deployed. The benefits accrued may represent an early‐mover advantage rather than a sustainable competitive advantage.…”

Section: Literature Reviewmentioning

confidence: 99%

Electronic markets, data access and collaboration: relative value to performance in firm operations

Power

Hanna

Singh

et al. 2010

Supply Chain Management: An International Journal

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2010),"Collaborative supply chain practices and performance: exploring the key role of information quality", SupplyIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -This paper aims to examine the direct and indirect effects of the use of electronic markets (e-markets), access to online data and trading partner collaboration on operational performance. Design/methodology/approach -This study involved survey data from 233 Australian firms. Data were provided by members of the Chartered Institute of Purchasing and Supply Australia, who reflected upon relevant practices and performances of their firms. Structural equation modeling was used to analyze the data. Findings -The results show that whilst all three direct effects are non-significant, when the indirect effects are taken into account, the total effects are significant in strength. This suggests that use of e-markets, access to online data and collaboration with trading partners, when taken in isolation, are not as effective as could be expected. However, when these factors are implemented together, their value and impact becomes significant.Research limitations/implications -The study is limited to Australian firms. Practical implications -The results highlight that investments in information and communication technology must be deployed in an holistic manner, for example, by combining use of web-based applications and market mechanisms with effective data sharing and collaboration, if they are to produce significant improvements in operations. Originality/value -While e-markets may have been viewed as a mechanism for reducing the costs of inputs and/or as a new demand channel, this study establishes that more value can be extracted when this technology is viewed and exploited in a more strategic manner. E-markets should be used in concert with access to data and collaboration with trading partners who are able to exploit the opportunities for mutual benefit.

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An Empirical Study of Operational Performance Parity Following Enterprise System Deployment

Cited by 16 publications

References 32 publications

Information Systems for Sustainable Performance of Organizations

Information Systems for Sustainable Performance of Organizations

A Field Study of RFID Deployment and Return Expectations

Electronic markets, data access and collaboration: relative value to performance in firm operations

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