The ageing of society significantly influences the economic system and social stability and is a global challenge of the 21st century. The study aimed to explore ways to improve the quality of life of older people in the Lower Central Region of Thailand. The study was based on a qualitative approach and was conducted by collecting information from 8 key informants through structured interviews. The study substantiated the expediency of creating a centralised database to improve communication between all actors in the system of ensuring the welfare of the elderly, which improves the quality of services provided, contributes to a better basis for political decisions and promotes a more rational use of resources. The study noted that key respondents identify expanding access to healthcare, increasing financial assistance and strengthening social support systems to ensure the holistic well-being of older people as urgent problems in the region. The need for wider use of the latest technologies and the creation of an intelligent information management system in the area of elderly people’s welfare is emphasised in the study. Given the negative impact of social isolation on the quality of life of older people, particular attention is devoted to the effective management of senior clubs, namely the priority of various activities, intergenerational interaction and meaningful leisure to strengthen social ties and belonging to society. The integration of Buddhist principles and psychological theories is emphasised as an important tool for developing compassion, mindfulness and positive outcomes. Overall, the findings highlight the importance of integrated approaches and comprehensive measures to optimise care for older people and improve their well-being. The results of the study can be used to determine the content of information to be included in the centralised database and to develop an algorithm for exchanging information between its users