An Empirical Study on the Factors Influencing User Satisfaction of Military Smart-Education

Pyo, Chang-Kyun; Han, Kyeong-Seok; Ryu, Gab-Sang

doi:10.14400/jdc.2016.14.2.41

Cited by 5 publications

(1 citation statement)

References 14 publications

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“…Our analysis shows that the Korean discourse implies a support structure that is pedagogical and teacher-initiated, while the international discourse suggests support structure that is more advanced and system-led. For example, Pyo et al (2016), from the Korean discourse, proposes the idea of learning systems that can support collaboration and interaction between teachers and students. In such systems, the support structure implied is simpler, pedagogical, and teacher-led.…”

Section: Dominance Of Technologymentioning

confidence: 99%

Unpacking conceptual elements of smart learning in the Korean scholarly discourse

Budhrani¹,

Ji²,

Lim³

2018

Smart Learn. Environ.

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This study is a descriptive content analysis of "smart learning" as defined and conceptualized by Korean educational researchers from 2010 to 2018. The purpose of research is to examine the smart learning literature for the core conceptual elements that ran through the scholarly discourse of "smart learning" in South Korea; to understand how the three elements of smart learning environment, pedagogy, and learner, are represented in those definitions and elucidate some notable trends in its conceptual development throughout the years. We utilized Google Scholar, Korean Citation Index, and RISS to collect relevant scholarly publications written in Korean and English text. We identified 37 publications that included either an explicitly stated definition of smart learning or included a quality statement that clearly describes what constitutes smart learning. We initially used an inductive coding technique and identified repeated keywords among the definitions of "smart learning." Later we applied the three elements of smart learning to draw further interpretations. Our data analysis generated five major themes: (1) Smart learning environments is a dominating element in the discourse; (2) Enriched conceptual exploration of smart learning pedagogies; (3) Dwindling interest in smart learners; (4) Conceptual ambiguity lingers in the smart learning discourse; (5) Paths of discoursal development vary across the three domains of smart learning. We conclude that our findings offer an important insight to the Korean and international scholarly discourse on the current dynamics of three essential elements of smart learning.

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Section: Dominance Of Technologymentioning

confidence: 99%

Unpacking conceptual elements of smart learning in the Korean scholarly discourse

Budhrani¹,

Ji²,

Lim³

2018

Smart Learn. Environ.

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An Empirical Study on the Effects of Store-IT Management Service Quality on Continuous Intention

Han¹,

An²,

Han³

2016

Journal of Digital Convergence

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Recently, there has been a demand for high quality services as the number of stores that use IT devices increases, and the importance regarding that matter has been emphasized. This study analyzed the factors that influence the effects of Store-IT Management Service. With customers who experienced Store-IT Management Service Quality as targets, it figured out the effects that Store-IT Management Service Quality had on Service Confirmation, Customer Satisfaction, and Continuous Intention. As a result, looking closely at the effects that Store-IT Management Service Quality had on Service Confirmation, it turned out that empathy, reliability, tangibility, and assurance had positive effects. As for the effects that Store-IT Management Service Quality had on Customer Satisfaction, empathy, reliability, and tangibility turned out to be important factors that had positive effects. In addition, Service Confirmation and Customer Satisfaction to Store-IT Management Service Quality turned out to have positive effects on Continuous Intention. With these results, given factors of Store-IT Management Service Quality, via Service Confirmation and Customer Satisfaction, were verified to have positive effect relationships with Continuous Intention. The result of this study is expected to help enhance Store-IT Management Service Quality.

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An Empirical Study on the Effects of Trade Distribution Service Quality on Loyalty

Shin¹,

Park²,

Han³

2016

Journal of Digital Convergence

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This research aimed to analyze that there are main causes influencing the quality of trade distribution service. It means that the study was conducted to prove how the quality on trade distribution service affects customer satisfaction and loyalty with managers or higher who are responsible for trade distribution service overall. In accordance with analysis results, main causes (Reliability, Responsiveness, Support System) have a good implication for the quality of trade distribution, and Tangible has little influence. Moreover, customer satisfaction with the quality on trade distribution service has a positive impact on loyalty. Subject to the results, quality components of trade distribution service was ultimately verified that it has a positive relationship with loyalty via customer satisfaction. On the basis of this research, it is confidently expected to help improve the quality on trade distribution service.

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An Empirical Study on the Factors Influencing User Satisfaction of Military Smart-Education

Cited by 5 publications

References 14 publications

Unpacking conceptual elements of smart learning in the Korean scholarly discourse

Unpacking conceptual elements of smart learning in the Korean scholarly discourse

An Empirical Study on the Effects of Store-IT Management Service Quality on Continuous Intention

An Empirical Study on the Effects of Trade Distribution Service Quality on Loyalty

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