“…Interpersonal factors thought to contribute to effective service integration include mutual respect and trust; nonjudgmental support; honesty; commitment (e.g., DeGangi, Wietlisbach, Poisson, Stein, & Royeen, 1994;Dinnebeil et al, 2000); communication style and skills; flexibility; dependability (e.g., DeGangi et al,1994;Dunst, Trivette, & Johanson, 1994); family-centered orientation, including empowerment of family decision making (e.g., Dunst & Trivette, 1989;Romer & Umbreit, 1998); and professional competence and organizational skills (e.g., Dinnebeil, Hale, & Rule, 1996;Romer & Umbreit, 1998;Wesley, Buysee, & Tyndall, 1997).…”