An Enhanced Model Using the Kano Model, QFDE, and TRIZ with a Component-Based Approach for Sustainable and Innovative Product Design

Tandiono, Yauwseph; Rau, Hsin

doi:10.3390/su15010527

Cited by 12 publications

(9 citation statements)

References 48 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…To survive in global competition, companies must accurately and consistently identify consumer needs and satisfy them [27]. Conducting research on naturally dyed garments with a focus on consumer needs is instrumental in providing targeted optimization directions and research foundations for strategy formulation in design development, marketing promotion, and after-sales services.…”

Section: Discussionmentioning

confidence: 99%

“…The KANO model is frequently employed to differentiate categories of needs that result in consumer satisfaction or dissatisfaction [26], with the aim of elucidating the relationship between consumers and products [27]. To date, numerous scholars have applied the KANO model to identify product demand attributes and make design-positioning decisions [28].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Key Factors Influencing Chinese Consumers’ Demand for Naturally Dyed Garments: Data Analysis through KJ Method and KANO Model

Xu,

Song

2024

Sustainability

View full text Add to dashboard Cite

The growing global emphasis on environmental issues has driven companies to exert greater efforts on making their products more sustainable. Natural dyeing, an eco-friendly dyeing method used in the textile and apparel industry, is safer for both the environment and human health, aligning with the needs of sustainable design development. This paper examines the key factors affecting Chinese consumers’ satisfaction with naturally dyed garments, aiming to provide research-based strategies for the design and development of such garments. In this study, we utilized the KJ method for the detailed categorization of the functionalities of naturally dyed garments, establishing five dimensions and thirty demand indicators. Based on this, the KANO model, coupled with the Better–Worse coefficient and the quadrant analysis method, was used to classify different demand items, ranking their satisfaction and importance. The results indicate that the wearing experience and environmental characteristics of products are key determinants influencing Chinese consumers’ demand for naturally dyed clothing. The top five factors significantly impacting product satisfaction, in descending order of importance, are comfort, environmentally friendly dyeing techniques, safety, degradability, and durability. Therefore, to ensure consumer satisfaction with naturally dyed clothing, these factors should be prioritized when establishing a support system that caters to consumer needs. Our findings can help companies to better understand consumers’ actual need for naturally dyed garments, enabling the more targeted development and optimization of such garments, enhancing product competitiveness, and promoting the green transformation and sustainable development of enterprises. Simultaneously, this study also contributes novel theoretical approaches and ideas for future research on consumer demand.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Key Factors Influencing Chinese Consumers’ Demand for Naturally Dyed Garments: Data Analysis through KJ Method and KANO Model

Xu,

Song

2024

Sustainability

View full text Add to dashboard Cite

show abstract

“…Finally, to evaluate the HoQ in the ranking section, the neutrosophic operations approach was included in [8] to consider indeterminacy in this section of the HoQ. To rank the WHATs, methodologies such as TOPSIS [67] and the Kano model [92] are also integrated in the QFD methodology. In the roof matrix, the DEMATEL [8] and fuzzy cognitive maps [84] methodologies are taken into consideration to solve contradictions between technical requirements for the customer-oriented product design.…”

Section: Mcdm Methodologies Integrated In Qfdmentioning

confidence: 99%

Using Multi-Criteria Decision Making in Quality Function Deployment for Offshore Renewable Energies

García-Orozco,

Vargas-Gutiérrez,

Ordóñez-Sánchez

et al. 2023

Energies

View full text Add to dashboard Cite

Quality function deployment (QFD) is now used in various fields, such as product development, design, manufacturing, planning, and quality management services, as a planning tool to achieve customer requirements and needs while improving performance and sustainability concerns. This paper presents a systematic literature review of multi-criteria decision-making (MCDM) methodologies integrated into QFD over the last year. In 2022, 56 research papers on planning strategies, the supply chain, and product development using QFD were published. Other fields such as energy, academia, and environment have also shown considerable interest in the integration of MCDM methodologies in QFD to improve decision-making processes. This research shows that the analytic hierarchy process (AHP) and the technique for order preference by similarity to ideal solutions (TOPSIS) methodologies are mainly used to rank customer requirements and weigh their importance in the house of quality (HoQ) structure. The use of fuzzy logic has been incorporated into the correlation matrix to evaluate the relationships between customer requirements and technical requirements. Methodologies such as decision-making trial and evaluation laboratory (DEMATEL) and fuzzy cognitive maps are implemented to deal with contradictions, and they have also been used to rank engineering characteristics. In the field of energy and renewable technologies, only few studies related to the integration of MCDM methodologies in QFD were found, but it is forecasted that their use will be used more often as they offer improvements and benefits in the ocean energy sector.

show abstract

“…In addition, Malinka et al introduced a method for prioritizing the quality features in the field of mobile health [26]. Additionally, Tandiono and Rau proposed a model using the Kano model for establishing quality performance for the environment as well as the Theory of Inventive Problem Solving (TRIZ) with a component-based approach for the systematic design of sustainable and innovative products [27].…”

Section: Literature Reviewmentioning

confidence: 99%

Design of a Green Supply Chain Based on the Kano Model Considering Pricing

Sheikh Azadi,

Shamsi Nesary,

Kebriyaii

et al. 2023

Sustainability

View full text Add to dashboard Cite

Nowadays, the design of supply chain networks should be based on environmental issues as well as the needs of customers since the main driver of a supply chain network is customers. Continuous innovation of products requires understanding the features that are most important to customers, and product pricing should be carried out in a way that includes the satisfaction of both customers and manufacturers. This study uses the Kano model to classify product features into different categories. The design of the green supply chain network based on the Kano model has not been investigated in the literature so far. This study examines a green supply chain network including multiple manufacturers, product types, distributors, and carriers that is designed based on Kano’s conceptual model of multiple needs. In the proposed mathematical model of this paper, customer demand is a function of the selling price of the product, transportation pollution is minimized, and a solution based on the Cooperative Game Theory approach is used to solve the mathematical model using the GAMS software. One of the advantages of the proposed mathematical model in this research compared to other supply chain models is that the design needs of the supply chain network based on the Kano model (“must-be”, “one-dimensional”, “attractive” and “indifferent”) can be determined based on customer satisfaction. In addition, the price of the product can be determined according to the satisfaction of both customers and the manufacturers.

show abstract

An Enhanced Model Using the Kano Model, QFDE, and TRIZ with a Component-Based Approach for Sustainable and Innovative Product Design

Cited by 12 publications

References 48 publications

Key Factors Influencing Chinese Consumers’ Demand for Naturally Dyed Garments: Data Analysis through KJ Method and KANO Model

Key Factors Influencing Chinese Consumers’ Demand for Naturally Dyed Garments: Data Analysis through KJ Method and KANO Model

Using Multi-Criteria Decision Making in Quality Function Deployment for Offshore Renewable Energies

Design of a Green Supply Chain Based on the Kano Model Considering Pricing

Contact Info

Product

Resources

About