An Enterprise Development Initiative: Incubation In The South African Motor Body Repair Sector

Muyengwa, Goodwell; Dube, Partson; Battle, Kimbelry; Masinga, Errol

doi:10.2478/cplbu-2014-0009

Cited by 2 publications

(3 citation statements)

References 24 publications

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“…Research activities on QM practices are limited in the Southern African region (Muyengwa et al, 2013; Ntombekaya, 2010). April (2005) investigated critical factors that influence the success or failure of SMEs in Namibia, with a focus on the Khomas region, concluding that most SMEs lack entrepreneurial and managerial skills.…”

Section: Review Of Literaturementioning

confidence: 99%

“…The enterprises have significantly contributed to growth, innovation and success of several societies. Recently, globalization and liberalization have opened many business opportunities for business growth, especially for SMEs in the developing economies, including India (Singh, Bhardwaj, & Sachdeva, 2006), Pakistan (Kureshi & Mann, 2009), Nigeria (Olusanya & Adegbola, 2014), Senegal (Suárez-Ortega, García-Cabrera, & Knight, 2016), South Africa (Muyengwa, Mukhuba, Battle, & Mbohwa, 2013; Ntombekaya, 2010) as well as Namibia (April, 2005). However, globalization and liberalization have also brought about stiff competition at regional and global levels (Ihua, 2009).…”

Section: Introductionmentioning

confidence: 99%

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Quality Management Practices in Namibian SMEs: An Empirical Investigation

Mutingi

Chakraborty

2018

Global Business Review

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Small and medium enterprises (SMEs) have significantly contributed to growth, innovation and success of several economies across the world. However, SMEs in emerging economies have faced stiff competition in the global market. The purpose of this research is to provide an insight into the status of quality management (QM) practices in Namibian SMEs. This article presents a survey-based approach to evaluate the application of QM practices, the associated critical success factors (CSFs), business performance indicators for quality improvement and the reasons for non-implementation of the quality tools from an emerging economy perspective. An online questionnaire was designed and distributed to 182 Namibian SMEs through stratified random sampling. The overall response rate was 37.86 per cent. Analysis of results showed that the level of application of QM practices was generally low. The main reasons for not implementing QM initiatives were as follows: (a) unknown tools in enterprises, (b) difficulties in data collection and (c) high costs of training. Relative influences of CSFs and the Criticalto-Quality (CTQs) were also evaluated. Intriguingly, top management commitment and support was not a major CSF. Low response rate and context specificity tend to limit the generalization of the results. The study provides insights for policymakers to develop effective policies for QM education and training programmes, hence facilitating effective adoption of QM practices in a developing world context.

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Section: Review Of Literaturementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Quality Management Practices in Namibian SMEs: An Empirical Investigation

Mutingi

Chakraborty

2018

Global Business Review

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“…Very limited research has been done on QM practices in Southern Africa (Muyengwa et al, 2013;Ntombekaya, 2010), particularly in Namibia (April, 2005). April (2005) investigated the critical factors that influence the success and failure of SMEs in Namibia, particularly in the Khomas region (April, 2005).…”

Section: Qm In Namibiamentioning

confidence: 99%

Quality management practices in SMEs: a comparative study between India and Namibia

Chakraborty

Mutingi

Vashishth

2019

BIJ

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Purpose Small- and medium-sized enterprises (SMEs) have now become an important part of economy for not only developed nations but also for emerging economies. Irrespective of the benefits that can be derived, SMEs in emerging economies still lack the will to implement quality management (QM) practices. Using a comparative study, the purpose of this paper is to understand the status of QM practices in SMEs of emerging economies. Design/methodology/approach A survey-based approach was adopted to understand the established QM practices in the SMEs. A survey instrument was designed by reviewing the literature on QM initiatives in SMEs. A sample of 270 SMEs across Southern India and 189 SMEs in Namibia was selected through stratified random sampling technique. Findings The overall response rate was 19.52 percent for India and 26.46 percent for Namibia, respectively. There were similarities and differences in responses from SMEs in both countries. Similarities are in terms of limited implementation of QM practices, and also less use of tools and techniques. Reasons for not implementing include unknown to the authors, and the high cost of training. Differences emerged in the type of market (Indian SMEs catering to one major customer), CSFs and business performance indicators. It was interesting to find that management commitment and involvement do not have a major influence as CSF for SMEs in both the countries. Originality/value The research is the first attempt in bringing a comparative study about QM practices in SMEs from developing countries. The insights will help emerging economies to develop policies for education and training, and thus facilitate implementation of QM practices in SMEs.

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An Enterprise Development Initiative: Incubation In The South African Motor Body Repair Sector

Cited by 2 publications

References 24 publications

Quality Management Practices in Namibian SMEs: An Empirical Investigation

Quality Management Practices in Namibian SMEs: An Empirical Investigation

Quality management practices in SMEs: a comparative study between India and Namibia

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