An evaluation framework for measuring supply chain performance in the public healthcare sector: evidence from the Italian NHS

Lega, Federico; Marsilio, Marta; Villa, S.

doi:10.1080/09537287.2012.666906

Cited by 71 publications

(89 citation statements)

References 51 publications

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“…Since it is based on a significant number of different variables and relationships among them and on all the product types in a HC warehouse, it contributes to overcome the traditional approach to HC SCs limited to the analysis of single aspects of these systems (Bhakoo et al, 2012;Rich and Piercy, 2013). Also, it provides an evaluation of the ex-ante conditions of the organizations involved in centralization initiatives, while several existing pieces of research discuss expost benefits (Lega et al, 2013). Furthermore, being based on a quantitative statistical tool, it avoids bias characterizing subjective qualitative assessments.…”

Section: Discussionmentioning

confidence: 99%

“…Among the available contributions, Lega et al (2013) propose a framework for assessing the performance of a regional network of HC institutions implementing this logistics model. Their dashboard includes three macrodimensions, namely operational costs, financial benefits and organizational benefits.…”

Section: Warehouse Centralizationmentioning

confidence: 99%

“…A further aspect that is gaining momentum in HC SCM is warehouse centralization. While there is a considerable body of literature on the topic in the manufacturing sector, only isolated applications to HC systems and analyses of the related performance are currently available (Ferretti et al, 2014;Lega et al, 2013;Wu et al, 2015). Studies in both the manufacturing and the HC sectors are mainly focused on either the structure of centralized logistics networks or the associated effects, while there is a lack of methods to assess the degree of commonalities between the material management strategies adopted by the involved organizations that can make warehouse centralization initiatives successful.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach

Cagliano¹,

Grimaldi²,

Rafele³

2016

American Journal of Applied Sciences

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Centralized logistics management is currently one interesting option for healthcare systems facing an increasing need to improve responsiveness and service quality while reducing costs. This work focuses on one aspect of centralized logistics, namely warehouse centralization and proposes a preliminary approach to assess material management in healthcare institutions as a first step towards decisions about the implementation of such a strategy. A list of variables and relationships between them characterizing warehouse material management are identified based on a literature review and knowledge of real logistics processes. Statistical analysis is then applied to assess the existence of such relationships in a set of healthcare organizations in order to understand the management commonalities that can stimulate warehouse centralization as well as the criticalities that could potentially hinder it. The approach is tested in a healthcare logistics system in Northern Italy. The results proved the ability of the methodology to identify the relevant issues the involved institutions need to work on when undertaking warehouse centralization strategies. The case warehouses revealed a good degree of commonalities in their management practices although three critical aspects were identified, namely a limited efficiency in human resource allocation, a high fragmentation of stock product demand and a relevant number of stock products with low annual demand. This work provides a methodology to increase material managers' awareness about the factors enabling successful centralized inventory strategies in the healthcare sector.

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Section: Discussionmentioning

confidence: 99%

Section: Warehouse Centralizationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach

Cagliano¹,

Grimaldi²,

Rafele³

2016

American Journal of Applied Sciences

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“…Much of the variability experienced in healthcare is attributed to at least three different factors: 1) Clinical variability related to the numerous different ailments, severity levels and responses to treatment; 2) Demand variability due to the unpredictability of patient requirements (i.e. emergency medicine and referred treatment); and, 3) Variation in the approaches to care and levels of care delivered by independent clinicians and care providers (Lega et al 2012). …”

Section: Hospital Supply Mechanismsmentioning

confidence: 99%

Can locker box logistics enable more human-centric medical supply chains?

Bailey

Cherrett

Waterson

et al. 2013

International Journal of Logistics Research and Applications

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IntroductionThere are a range of non-clinical support services within hospitals, such as catering, linen / laundry and supply logistics, which are widely considered to have a significant effect on the delivery and quality of patient care. Supply chain activities are regarded as one of the most important owing to the potentially fatal consequences of 'stock-outs ' (Özkil et al. 2009;Costantino et al. 2010) where key inventory becomes temporarily unavailable. As a result, hospitals typically employ inventory buffers but in spite of such practices, stock-outs still occur due to disparities in inventory requirements between the hospital and suppliers; the presence of unusual demand for specific items (Jarret 2006); and, receipt of goods which are faulty, contaminated or otherwise unfit for purpose. In such events, the supply chain needs to be agile, responding quickly in order to cater for demand. However, due to the structure of the healthcare supply chain which consists of an external chain (delivering goods to the hospital) and internal hospital chain (distributing delivered goods to end users throughout the hospital), the fast flow of goods is often stalled by the interface between the two (Aronsson et al. 2011).

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“…Much of the variability observed within healthcare supply can be attributed to at least three different factors: 1) Clinical variability, related to the numerous different ailments, severity levels and response outcomes to treatment; 2) Demand variability, relating to the type of medical treatment required(i.e. emergency medicine and referred treatment); and, 3) Variation in the approaches to care and the levels of care delivered by independent clinicians (Lega et al 2012). …”

Section: Characteristics Of Hospital Supply Chainsmentioning

confidence: 99%

Boxed up and locked up, safe and tight! Making the case for unattended electronic locker bank logistics for an innovative solution to NHS hospital supplies (UK)

Bailey

Cherrett

Waterson

et al. 2015

IJPM

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1 Boxed up and locked up, safe and tight! Making the case for Unattended Electronic Locker Bank Logistics for an Innovative Solution to NHS Hospital Supplies (UK) AbstractThe lack of separation between urgent and non-urgent medical goods encourages sub-optimal vehicle fleet operations owing to the time critical nature of urgent items.An unattended electronic locker bank to which individual urgent items can be delivered, bypassing the traditional route of supply, was proposed for the Great Ormond Street Hospital in London, UK. This concept was quantified using a significant database of urgent item consignment movements to inform a 'Basic' and 'Intuitive' hill climbing optimisation model; and qualitatively using staff interviews and expert reviews.Results from the two models indicated that a locker bank with a fixed height (1.7m) and depth (0.8m) required a length of 4m (Basic model) and 3.63m (Intuitive model), to accommodate 100% of urgent consignments for a typical week. Indicating, in this instance, that intuitive modelling approaches yield approximately 20% more optimal results than a basic approach.Staff interviews indicated the wider extent of benefits which the concept could provide in terms of handling product returns and staff personal deliveries.

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An evaluation framework for measuring supply chain performance in the public healthcare sector: evidence from the Italian NHS

Cited by 71 publications

References 51 publications

Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach

Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach

Can locker box logistics enable more human-centric medical supply chains?

Boxed up and locked up, safe and tight! Making the case for unattended electronic locker bank logistics for an innovative solution to NHS hospital supplies (UK)

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