An Evaluation of Hotel Design Practice

West, Amanda; Hughes, Janet

doi:10.1080/02642069100000051

Cited by 18 publications

(16 citation statements)

References 3 publications

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“…Much of the literature concentrates mainly, if not only, on the customer as the prime driver for renovation (e.g. Turner, 1968; Doswell, 1970, 1991; and West and Hughes, 1991) and seems to ignore the other forces such as governmental requirements and chain standards. Although the customer is a main driver, some other drivers exist and cannot be neglected.…”

Section: Literature Reviewmentioning

confidence: 99%

Exploring hotel renovation in large hotels: a multiple case study

Hassanien

2006

Structural Survey

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PurposeThis paper aims to explore the extent of the use of hotel renovation as a product development tool in the hospitality industry. It aims to gain an understanding of the nature of renovation within the context of large hotels.Design/methodology/approachThe approach is a multiple case study of five star hotels in Egypt. A sample of nine hotels was selected.FindingsThe results reveal that Egyptian five star hotels use renovation to achieve different aims and goals. Surprisingly, the cases indicate that Egyptian five star hotels still use renovation as a reactive rather than proactive property management tool. The study suggests that renovation was found to be most successful in organisations that have clearly stated renovation strategies, a good relationship between the managing and owning companies, sufficient funds, and greater customer involvement.Research limitations/implicationsWhile the findings may be applicable to hotels other than five star and located in other parts of the world, further research would be required to conform this.Practical implicationsThe paper will be useful to hotel groups, or those advising such clients who are considering renovation of luxury hotel accommodation.Originality/valueResults are discussed in the context of theoretical and empirical work on renovation, and product development.

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Section: Literature Reviewmentioning

confidence: 99%

Exploring hotel renovation in large hotels: a multiple case study

Hassanien

2006

Structural Survey

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“…The importance of physical design For more than two decades researchers have studied the relevance, functionality and overall role of physical design for businesses (see, eg West and Hughes, 1991 ). Today, little doubt remains that the physical environment of a building can contribute to a company ' s wellbeing, particularly in terms of facilitating communication, creativity and teamwork ( Earle, 2003 ).…”

Section: Introduction and Literature Reviewmentioning

confidence: 99%

Importance of design for small Western Australian wineries

Alonso

Ogle²

2008

J Retail Leisure Property

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. His research interests include business-related areas of concern of small and medium enterprises (SMEs), urban (eg, hospitality) and rural (eg, wineries), as well as wine consumer and winery visitor behaviour. Alfred Ogleis Lecturer in Hospitality Management, Edith Cowan University, Western Australia. Ogle ' s research interests include hotel guest -management interface, hotel product and service innovation, and HRD and training in the hospitality industry. AbstractThe purpose of this paper is to explore the importance of winery facility design among operators of small wineries open to the public, and to what extent operators use this element to market their winery to visitors. A total of ten small wineries, eight of them representing the entire Chittering Valley Wine Trail near Perth in Western Australia, agreed to participate and to be interviewed face to face. Operators view their role in the design of their winery building in various ways, including using the cellar door as a critical tool to enhance visitors ' winery experience. Of particular importance is the environment wineries promote through their uncomplicated yet inviting design. The very small sample of wineries in this study does not allow for making generalisations of the many existing small wineries in Western Australia. The value operators place on the association between the winery, the surroundings and the area where the winery is located is a critical component that will positively refl ect on visitors ' experience and may transcend beyond their visit. The study examines an emerging wine trail and a dimension, small winery design, that to date have received limited attention in academic research.

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“…Most authors, however, recommend that the assembling of the team should be an early priority in any renovation to create a plan that will enhance the marketability of the product (eg West and Hughes, 1991;Sullivan, 1994;Rowe, 1996). Along the same lines, Paneri and Wolff (1994) take the view that the external parties (such as interior designer, architect and contractors) should be involved in the planning phase to provide their collective expertise in accomplishing budgets, schedules, phasing and contingencies.…”

Section: Teammentioning

confidence: 98%

“…Thus, management needs to determine and analyse the main drivcr(s) or force(s) to identify the objectives. Most of the literature concentrates mainly, if not only, on the customer as the prime driver for renovation (eg Turner, 19M~;Doswell, 1970;West and Hughes, 1991) and seems to ignore the other forces such as governmental requirements and chain standards. Although the customer is a main driver, some other drivers exist and cannot be neglected.…”

Section: Pre-planningmentioning

confidence: 99%

Hotel Repositioning through Property Renovation

Hassanien¹,

Baum²

2002

Tourism and Hospitality Research

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Kotler (1997) argues that regardless of the initial success of the brand position in the market, the firm may have to he forced to reposition it later. Similarly, Trout and Rivkin (1995) state that today is more the time for repositioning than positioning. This is due to the changing marketing environments that influence any organisation. However, renovation is costly, ongoing and inevitably essential for hotels to stay active and alive in the market. At any one time almost every hotel has recently been renovated, is under renovation, or is waiting for renovation. An examination of the literature uncovers the fact that hotel positioning and property renovation are inseparable in the hotel industry since most innovation is attained through renovation. It is the intention of this paper to concentrate on the process of property renovation in the hospitality industry and its role as a strategic marketing tool for hotel repositioning. A study of attitudes to hotel renovation in Egypt forms the empirical component of this paper.

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An Evaluation of Hotel Design Practice

Cited by 18 publications

References 3 publications

Exploring hotel renovation in large hotels: a multiple case study

Exploring hotel renovation in large hotels: a multiple case study

Importance of design for small Western Australian wineries

Hotel Repositioning through Property Renovation

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