Case-Based Reasoning Research and Development
DOI: 10.1007/3-540-45006-8_12
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An Evaluation of the Usefulness of Case-Based Explanation

Abstract: Abstract:One of the perceived benefits of Case-Based Reasoning (CBR) is the potential to use retrieved cases to explain predictions. Surprisingly, this aspect of CBR has not been much researched. There has been some early work on knowledge-intensive approaches to CBR where the cases contain explanation patterns (e.g. SWALE). However, a more knowledge-light approach where the case similarity is the basis for explanation has received little attention. To explore this, we have developed a CBR system for predictin… Show more

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Cited by 90 publications
(71 citation statements)
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“…A learning system that can provide good explanations for its predictions can increase user confidence and trust and give the user a sense of control over the system (Roth-Berghofer, 2004). Case-based explanations are generally based on a strategy of presenting similar past examples to support and justify the predictions made (Cunningham et al, 2003;Nugent et al, 2008). If specific cases are to be invoked as explanations then noisy cases need to be identified and removed from the case-base.…”
Section: Motivationmentioning
confidence: 99%
See 1 more Smart Citation
“…A learning system that can provide good explanations for its predictions can increase user confidence and trust and give the user a sense of control over the system (Roth-Berghofer, 2004). Case-based explanations are generally based on a strategy of presenting similar past examples to support and justify the predictions made (Cunningham et al, 2003;Nugent et al, 2008). If specific cases are to be invoked as explanations then noisy cases need to be identified and removed from the case-base.…”
Section: Motivationmentioning
confidence: 99%
“…It is difficult to make instance-based learning algorithms such as k-nearest neighbour (k-NN) classifiers or case-based reasoning (CBR) noise tolerant so noise reduction can be important for improving generalisation accuracy in instance-based learning. A further motivation for noise reduction in CBR is explanation -a capability that is perceived to be one of the advantages of CBR (Leake, 1996;Cunningham et al, 2003). Since case-based explanation will invoke individual cases as part of the explanation process it is important that noisy cases can be eliminated if possible.…”
Section: Introductionmentioning
confidence: 99%
“…If they do not accept that the retrieved and current problems are similar, they are free to reject the proposed solution or treat it with some caution. Either way, presenting past cases to users gives a high degree of insight into the problem solving process and allows people to decide their own level of confidence in each solution [Cunningham et al 2003b]. This is particularly useful when the suggested solution is uncertain, perhaps because similar past cases contain contradictory solutions.…”
Section: Improved Performance During Operationmentioning
confidence: 99%
“…But in addition users often need to be educated about the product space, especially if they are to come to understand what is available and why certain options are being recommended by the sales-assistant. Thus recommender systems also need to educate users about the product space: to justify their recommendations and explain the reasoning behind their suggestions; see, for example, [29,36,57,59,60,76,82,95] In summary then, case-based recommendation provides for a powerful and effective form of recommendation that is well suited to many product recommendation scenarios. As a style of recommendation, its use of case knowledge and product similarity, makes particular sense in the context of interactive recommendation scenarios where recommender system and user must collaborative in a flexible and transparent manner.…”
Section: Discussionmentioning
confidence: 99%