An Evaluation Study of an Electronic Whiteboard System for Nursing Care in the Emergence Unit

Abstract

The main objective of this research is to evaluate a task and alert management system denominated SHAVI (SHAred VIew), developed to be used by the Nursing team of the Emergency Unit of a University Hospital located in southern Brazil. The system was developed as a resource for managing patients clinical data and warning signs of clinical deterioration during urgency and emergency care. The research is characterized as exploratory and descriptive, with data collection carried out in the field with 21 participants, including students and professionals working in the emergency sector, through the application of a questionnaire consisting of 48 questions. The usability and user acceptance of the tool was mainly verified based on Nielsen's Usability Heuristics and the Technology Acceptance Model. The evaluation and user participation contributes to identify problems and make corrections before putting the system into use, contributing to its adoption and acceptance.The evaluation reveled that the system has great potential for use and can be considered a safety mechanism for monitoring patients in the emergence unit, but to be adopted, needs to be integrated with other systems used in the Hospital and to train first-time users.