An evolution of virtual training: implications for talent development in the post-pandemic period

Abstract

Purpose This study examines the effectiveness of virtual training programs in times of crisis at a public institution in South Africa for an enhancement of talent development via virtual training in the post-pandemic period. Design/methodology/approach This study adopted a survey research design following a quantitative approach for data collection and analysis procedure. The respondents (employees receiving virtual training and the facilitators providing the training in times of crisis) were selected using a stratified random sampling technique. A structured questionnaire was designed and administered to 119 respondents in the participating public institution in South Africa. The data were analyzed using a variance-based structural equation modeling via SmartPLS, version 3.3.3. Findings The results showcased the impact of information technology and virtual training platform on the effectiveness of virtual training programs during the pandemic in South Africa. Originality There is a dearth of literature on the evolution and effectiveness of virtual training in times of crisis in South Africa. The outcomes of this study contribute to the extant literature on talent development, virtual training, and HR effectiveness in the digital age.

Examining the Effectiveness of Virtual Training under the Kirkpatrick Model: A Post-COVID Study

“…Virtual platform plays a prominent role in the effectiveness of virtual training programs during the pandemic [45] . Online learning support applications such as the use of teleconferences or video call applications, such as WhatsApp, Zoom, Google Meet, and Teach Mint, etc.…”

Effectiveness of Virtual Training in the Post-Pandemic Period Using the Kirkpatrick Model

“…Virtual platform plays a prominent role in the effectiveness of virtual training programs during the pandemic (Ganiyu, et al, 2023). Online learning support applications such as the use of teleconferences or video call applications, such as WhatsApp, Zoom, Google Meet, and Teach Mint, etc.…”

Human resources challenges in global health organizations: Managing a diverse and dispersed workforce

“…In the context of talent retention and development, virtual training programs have become essential Ganiyu et al (2022). emphasize the evolution of virtual training and its implications for talent development, highlighting the need to adapt training programs to the post-pandemic period.…”

“…Moreover, Huppert et al (2020) provide insights into evidence-based best practices for virtual interviews in graduate medical education training programs, which can be extrapolated to the broader context of tailoring content for global teams.In the realm of mentorship initiatives, the challenges of virtual settings are addressed byGaniyu et al (2022) and(Rosen et al, 2006), who underscore the need for innovative approaches to overcome these challenges. Additionally, the study byBracq et al (2019) on VR simulation in nontechnical skills training is relevant, as it highlights the potential for building cross-cultural mentorship programs using immersive training experiences.In the domain of performance evaluation systems, the work ofGaniyu et al (2022) andDua et al (2022) provides valuable insights into the metrics and best practices for evaluating the effectiveness of virtual training programs. Furthermore, Huppert et al (2020) offer evidence-based best practices for virtual interviews, which can be adapted to develop performance evaluation systems that balance objectivity and cultural sensitivity in virtual settings.…”