An evolving museum metaphor applied to cultural heritage for personalized content delivery

Rajaonarivo, Landy; Maisel, Éric; Loor, Pierre De

doi:10.1007/s11257-019-09222-x

Cited by 5 publications

(6 citation statements)

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“…Such factors reflect on various aspects that influence the visitor experience [58,59] such as intrinsic motivations [60], perceived quality of the CH experience [61], and emotional connection [62]. Personalization factors that can be used in combination with cognition are: visitor location [63], interests [64], social behavior [65], background knowledge [66], preferences [67], motivation [68], themes [69], mood [70], visiting style [71], visit and viewing time [72], visit history [73], and disabilities [74]. Therefore, we envisage an open collection of personalization factors that could be integrated in DeCACHe and could be used as complementary factors to cognition, aiming to provide the CH designers with an enriched toolset to help them make better design decisions when creating personalized CH activities.…”

Section: Combining Cognition With Other Personalization Factorsmentioning

confidence: 99%

DeCACHe: Supporting Designers in Creating Cognition-Centered Adaptive Cultural Heritage Activities

2019

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Cultural heritage (CH) institutions attract wide and heterogeneous audiences, which should be efficiently supported and have access to meaningful CH content. This introduces numerous challenges when delivering such experiences, given that people have different cognitive characteristics which influence the way we process information, experience, behave, and acquire knowledge. Our recent studies provide evidence that human cognition should be considered as a personalization factor within CH contexts, and thus we developed a framework that delivers cognition-centered personalized CH activities. The efficiency and the efficacy of the framework have been successfully assessed through two user studies, but non-technical professionals (e.g., CH designers) may face difficulties when attempting to use it and create personalized CH activities. In this paper, we present DeCACHe, which supports CH designers in creating cognition-centered personalized CH activities throughout different phases of the design lifecycle. We also report a user study with seventeen professional CH designers, who used our tool to design CH activities for people with different cognitive characteristics.Cognition-centered personalization framework for CH content. In our recent work [13], we presented a framework that helps CH stakeholders (e.g., CH designers, CH institutions, CH educators) in providing personalized CH activities to the visitors through adaptive interventions that leverage the visitors' cognitive profiles. The framework consists of three stages: (a) the design of personalized CH activities; (b) the visitor modeling based on selected cognitive factors; and (c) the configuration and delivery of the personalized CH activity to the visitor. The first stage is performed before the visit while the other two stages are performed during the visit. Hence, through our framework, a CH designer receives personalized recommendations that would help them to create different versions of a CH activity that build on the unique cognitive profile of the potential visitors, and, then, the personalized CH activity is delivered to each visitor through rule-based techniques, which map each visitor's cognitive profile with the corresponding rules of content adaptation. The cognitive profiles are built dynamically through real-time modeling based on users' behavioral data (e.g., eye-tracking data, interaction data). The results of three user-studies [12,13] revealed that the visitors who used the cognition-adapted CH activities had an enhanced experience and an improved knowledge acquisition in comparison to the visitors who used the original CH activities. However, we should stress that the configuration of the framework required the modification of technical details that our research team was aware of, but they can be a burden for non-technical CH stakeholders, such as designers. Hence, there is a need for providing a standalone authoring-like tool for supporting CH designers in easily creating cognition-centered personalized CH activities.Tools for creating...

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Section: Combining Cognition With Other Personalization Factorsmentioning

confidence: 99%

DeCACHe: Supporting Designers in Creating Cognition-Centered Adaptive Cultural Heritage Activities

2019

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“…Cultural-heritage applications require from the visitors to explore virtual worlds and pay attention to details of exhibits [Froschauer et al 2013], to visually explore artworks in 3D representations [Coenen et al 2013], to observe and identify cultural heritage assets [Raptis et al 2018c], to perform interactions with gaze to explore an ancient world [Pedersen et al 2017], to perform problem-solving tasks that require the processing of visual information, such as puzzles [Antoniou et al 2019], to explore art galleries Rajaonarivo et al [2019], etc. Such applications are based on tasks that require from the visitors to search for and process visual cues.…”

Section: Visual Search Activities In Cultural-heritage Domainmentioning

confidence: 99%

“…Focusing on the human factor, varying aspects influence the visit experience [Falk andDierking 2016, Packer andBallantyne 2016] such as intrinsic motivations [Kempiak et al 2017], perceived quality of the cultural-heritage experience [Chen and Chen 2010], and emotional connection [Light 2017], and should be taken into consideration by cultural-heritage stakeholders to deliver applications that better support the visitors' needs. The understanding of the visitors' behavior and experience through such studies has influenced the design of technology-mediated services, which provide personalized cultural-heritage activities based on diverse human factors, such as visitor location [Alexandridis et al 2019], interests [Rajaonarivo et al 2019], social behavior [Sansonetti et al 2019], background knowledge [Wang et al 2007], preferences [Pechenizkiy and Calders 2007], motivation [Dim and Kuflik 2014], themes [Antoniou et al 2016], mood [Tanenbaum and Tomizu 2008], visiting style [Lanir et al 2017], visit and viewing time [Bohnert and Zukerman 2014], visit history [Petrelli and Not 2005], and disabilities [Ghiani et al 2008].…”

Section: Personalization In the Cultural-heritage Domainmentioning

confidence: 99%

“…Moreover, the current personalization attempts, which are based on human factors other than cognition, rarely meet the primary two-fold goal of designing for cultural heritage: entertain the visitors by providing immersive experiences and help them understand the cultural content through meaningful design [Damala et al 2019a, Lupo andVitale 2017]. Most of the aforementioned works focus either on enhancing the immersion [Dim and Kuflik 2014, Rajaonarivo et al 2019, Sansonetti et al 2019, Tanenbaum and Tomizu 2008 or improving the knowledge acquisition [Huang et al 2012, Sotiriou andBogner 2008].…”

Section: Personalization In the Cultural-heritage Domainmentioning

confidence: 99%

“…TombSeer [Pedersen et al 2017] uses eye-tracking, augmented reality, and holographic displays to provide the visitors with a way to explore tombs in Ancient Egypt and to observe details by interacting with virtual objects. In a virtual museum, like the one presented by Rajaonarivo et al [2019], the visitors interact with the exhibits, play micro-games, such as solving puzzles by 1 2 Chapter 1 Introduction processing visual information, which aim to keep them immersed through playful and educational tasks, etc. Such applications support two main types of visual information processing: structured and exploratory visual search.…”

Section: Introductionmentioning

confidence: 99%

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A cognition-centered personalization framework for cultural-heritage applications

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Ο όγκος των πληροφοριών που παρέχονται µέσω των ψηφιακών εφαρμογών πολιτισμικού περιεχόµενου είναι µεγάλος και συνεπώς η ανάγκη για παροχή εξατοµικευµένης εµπειρίας επίσκεψης είναι επιτακτική, ώστε οι παρεχόµενες πληροφορίες να παρουσιάζονται µε αποτελεσµατικό τρόπο προς κάθε επισκέπτη σύµφωνα µε τα ατοµικά του γνωστικά χαρακτηριστικά. Ωστόσο, οι προσπάθειες που έχουν πραγµατοποιηθεί ως σήµερα δεν δίνουν έµφαση στη διαφορετικότητα των ανθρώπων ως προς τα γνωστικά τους χαρακτηριστικά, τα οποία έχουν κυρίαρχο ρόλο στον τρόπο µε τον οποίο κάθε άτοµο αναζητά, συλλέγει, οργανώνει, επεξεργάζεται, και ανακτά πληροφορίες. Η διατριβή συνέβαλε στη διαπίστωση ότι οι επισκέπτες σε χώρους πολιτισµού που έχουν διαφορετικά γνωστικά χαρακτηριστικά διαφέρουν στον τρόπο µε τον οποίο αλληλεπιδρούν και επεξεργάζονται την πληροφορία όταν χρησιµοποιούν ψηφιακές εφαρµογές πολιτισµικού περιεχοµένου. Αυτές οι διαφορές αναδείχθηκαν µέσα από την ποσοτική και ποιοτική ανάλυση δεδοµένων και έχουν άµεση σχέση µε την εµπειρία επίσκεψης. Οι υπάρχουσες εφαρµογές, οι οποίες δεν λαµβάνουν υπόψη τους τη διαφορετικότητα των επισκεπτών ως προς τα γνωστικά χαρακτηριστικά, δηµιούργησαν ανισορροπίες σχετικά µε την εµπειρία επίσκεψης (κατανόηση πολιτισµικού περιεχοµένου, ποσοστό εµβύθισης). Προτάθηκε το πλαίσιο CogniCHef, το οποίο αφορά τη σχεδίαση εξατοµικευµένων εφαρµογών πολιτισµικού περιεχοµένου που λαµβάνει υπόψη τα ατοµικά γνωστικά χαρακτηριστικά του επισκέπτη µε στόχο να του προσφέρει µια βελτιωµένη εµπειρία επίσκεψης. Επίσης, η διατριβή έδειξε ότι η έγκυρη και έγκαιρη διάγνωση των γνωστικών χαρακτηριστικών είναι εφικτή σε πραγµατικό χρόνο κατά την αλληλεπίδραση του επισκέπτη µε εφαρµογές πολιτισµικού περιεχοµένου, µε τη χρήση αυτοµατοποιηµένων διαδικασιών, οι οποίες βασίζονται στη συλλογή και ανάλυση δεδοµένων οφθαλµικής ιχνηλάτησης (eye-tracking data). Επίσης, έδειξε ότι το πλαίσιο µπορεί να χρησιµοποιηθεί αποτελεσµατικά από σχεδιαστές ώστε να υλοποιήσουν εξατοµικευµένες εφαρµογές πολιτισµικού περιεχοµένου µε βάση τα γνωστικά χαρακτηριστικά των επισκεπτών. Τέλος, έδειξε ότι οι εξατοµικευµένες εφαρµογές πολιτισµικού περιεχοµένου βελτιώνουν τη συνολική εµπειρία του επισκέπτη.

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An evolving museum metaphor applied to cultural heritage for personalized content delivery

Cited by 5 publications

References 29 publications

DeCACHe: Supporting Designers in Creating Cognition-Centered Adaptive Cultural Heritage Activities

DeCACHe: Supporting Designers in Creating Cognition-Centered Adaptive Cultural Heritage Activities

A cognition-centered personalization framework for cultural-heritage applications

Enhancing Peoples’ Training Experience: A Gym Workout Planner Based on Soft Ontologies

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