An examination of the links between corporate social responsibility (CSR) and its internal consequences

Kim, Hyelin Lina; Rhou, Yinyoung; Uysal, Muzaffer; Kwon, Na-Kyung

doi:10.1016/j.ijhm.2016.10.011

Cited by 203 publications

(268 citation statements)

References 60 publications

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“…Currently, organizations are encouraged to work under the umbrella of CSR. There is a general consensus that companies need to make profits and operate under legal guidelines while simultaneously working to high ethical and moral standards and engaging in discretionary activities [39]. However, it is not easy to understand what CSR is because of the different underlying concept meanings in diverse cultural contexts.…”

Section: Responsible Leadership and Csrmentioning

confidence: 99%

Responsible Leadership and Salespeople’s Creativity: The Mediating Effects of CSR Perceptions

2019

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Although sales tasks require creative thinking, salespeople’s creativity has been identified as one of the most under-researched topics in the sales literature. This study contributes to filling this gap by understanding how responsible leadership and corporate social responsibility (CSR) perceptions can contribute to fostering salespeople’s creativity. This study’s empirical analysis is based on information provided by 176 supervisor–salesperson dyads from 96 companies, and the results indicate that responsible leadership is positively related to salespeople’s creativity. Furthermore, our findings confirm that the relationship between responsible leadership and salespeople’s creativity is mediated by salespeople’s CSR perception, their job satisfaction, and their identification with the organization. Sales leaders should recognize that by practicing responsible leadership behavior, they can create this type of work environment for their subordinates.

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Section: Responsible Leadership and Csrmentioning

confidence: 99%

Responsible Leadership and Salespeople’s Creativity: The Mediating Effects of CSR Perceptions

2019

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“…Secondly, further studies could explore if and how societal changes such as growing levels of inequality and concerns about globalisation are changing the way hospitality firms do business. For example, while it is interesting to note that an increasing number of prospective employees consider hospitality employers' corporate social performance when seeking employment (Kim et al, 2017), E m p l o y e e R e l a t i o n s the extent to which this applies to those at the lower end of the wage spectrum, which constitutes a large proportion of hospitality employees, is questionable. Being able to choose one's employer is a luxury many can ill afford (Colling & Terry, 2010), which leaves the opportunity for exploitation of an…”

Section: Resultsmentioning

confidence: 99%

Reactions to the national living wage in hospitality

Walmsley

Partington

Armstrong³

et al. 2019

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Purpose: To explore reactions to the introduction by the UK Government of the National Living Wage in the UK hospitality sector and consider implications for the status of employee relations. Design/methodology/approach: In-depth interviews were conducted with senior industry representatives of the hospitality sector in the UK. Findings: Concerns surrounding an increase in the wage bill, in maintaining pay differentials and in shifting employment to youth were confirmed. Managers expressed ambiguity in face of the legislation, offering agreement at a personal level with the rationale underpinning the NLW, but also expressing concern about impacts on their businesses. Research limitations/implications: This exploratory study offers the basis for further research in understanding the foundation of employee relations in hospitality. Social implications: A reconsideration of the nature of the employment relationship is key at a time of growing concerns about the business-society relationship. Originality/value: Uses reactions to the UK Government's stipulation of a national living wage to explore the basis of employee relations in the hospitality sector. This is timely where work to date in hospitality has largely focussed on symptoms but not causes of poor working conditions.

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“…A satisfação de outros stakeholders é importante para o sucesso da empresa e é um fator a ser considerado quando se planeia uma RSE estratégica (LEE; PARK; LEE, 2013). Um dos meios de aumentar a satisfação no trabalho é por meio da prática de comportamentos éticos por parte da organização (DESHPANDE, 1996; LEE; LEE; LI, 2012) e a RSE pode influenciar na qualidade da vida profissional (KIM et al, 2017). É esperado que a RSE percepcionada pelos trabalhadores impacte a satisfação no trabalho, formulando-se a seguinte hipótese: H5: a RSE percebida pelo trabalhador tem um impacto direto e positivo na satisfação no trabalho.…”

Section: Satisfação No Trabalhounclassified

“…Apesar de algumas relações já terem sido estabelecidas na literatura, outras, como a existente entre desenvoltura no trabalho e cultura organizacional ou RSE, não foram exploradas antes e mostraram resultados interessantes. Por expandir o estudo das atitudes influenciadas pela RSE e cultura organizacional, o presente estudo preenche algumas lacunas identificadas por autores (e.g., KIM et al, 2017).…”

Section: Contribuiçõesunclassified

A Responsabilidade Social E Cultura Organizacional: Impactos Nas Atitudes E Nos Comportamentos Dos Trabalhadores

Jordão

2019

regea

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Este artigo tem como objetivo estudar se a cultura organizacional e a Responsabilidade Social Empresarial (RSE) têm impactos em diversas atitudes e comportamentos dos trabalhadores. Para analisar esse impacto, escolheu-se o método de amostragem não probabilística e de conveniência. Utilizou-se um questionário e foram recolhidos 453 inquéritos de trabalhadores. O teste de hipóteses foi feito com auxílio da modelagem de equações estruturais, sendo que os resultados mostram que tanto a cultura organizacional quanto a RSE impactam atitudes organizacionais, como a satisfação e a desenvoltura no trabalho. Essas atitudes afetam outros desejáveis resultados organizacionais, evidenciando as consequências que a atenção à RSE e à cultura organizacional pode ter nas organizações e nos trabalhadores.

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An examination of the links between corporate social responsibility (CSR) and its internal consequences

Cited by 203 publications

References 60 publications

Responsible Leadership and Salespeople’s Creativity: The Mediating Effects of CSR Perceptions

Responsible Leadership and Salespeople’s Creativity: The Mediating Effects of CSR Perceptions

Reactions to the national living wage in hospitality

A Responsabilidade Social E Cultura Organizacional: Impactos Nas Atitudes E Nos Comportamentos Dos Trabalhadores

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