An experience sampling study of employees’ reactions to noise in the open-plan office

Ayoko, Oluremi B.; Ashkanasy, Neal M.; Li, Yiqiong; Dorris, Alana; Jehn, Karen A.

doi:10.1016/j.jbusres.2022.113445

Cited by 7 publications

(5 citation statements)

References 102 publications

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“…Specifically, previous researchers working with AET (e.g. Ayoko et al, 2023;Zhou et al, 2022) have primarily focused on events and emotions occurring within the workplace. However, we observe that events and emotions occurring outside the workplace (i.e.…”

Section: Literature Contributionsmentioning

confidence: 99%

When commuting becomes a pain: a daily diary study of the effect of commuting stressors on abusive supervision

Chen,

Ashkanasy,

Liu

et al. 2023

JMP

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PurposeStudies of the antecedents of daily abusive supervision have mainly focused on work stressors and family stressors, ignoring the potential importance of commuting stressors that are encountered enroute to work. Based in affective events theory, the authors propose a daily, within-person model to examine how the commuting stressors faced by supervisors affect their propensity to engage in abusive supervision behavior and the mechanisms underlying this effect.Design/methodology/approachUsing experience-sampling methodology, the authors collected data from 49 supervisors in China who responded to two daily surveys for 10 working days.FindingsThe authors found that daily morning commuting anger mediates the link between daily morning commuting stressors and subsequent abusive supervision. The authors also found that trait-displaced aggression moderates this relationship, such that the mediating effect occurs only when supervisors' trait-displaced aggression is high rather than low.Originality/valueThis study enriches the antecedents of daily abusive supervision and extends the commuting literature to the leadership context.

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Section: Literature Contributionsmentioning

confidence: 99%

When commuting becomes a pain: a daily diary study of the effect of commuting stressors on abusive supervision

Chen,

Ashkanasy,

Liu

et al. 2023

JMP

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“…Openplan offices are frequently advocated by managers; however, the prevalence of open-office noise stands as one of the most commonly reported concerns among employees (Kim and de Dear, 2013;Lee et al, 2020). This has sparked increasing efforts among managerial and organizational psychologists to understand the impact of the physical work environment on various employee outcomes (McCoy, 2005;Elsbach and Pratt, 2007;Smith-Jackson and Klein, 2009;Davis et al, 2011;Jahncke et al, 2011;Ashkanasy et al, 2014;Appel-Meulenbroek et al, 2020;Ashkanasy, 2020, 2021;Morrison and Stahlmann-Brown, 2020;Otterbring et al, 2020;Sander et al, 2021;Ayoko et al, 2023).…”

Section: Introductionmentioning

confidence: 99%

“…, 2020; Ayoko and Ashkanasy, 2020, 2021; Morrison and Stahlmann-Brown, 2020; Otterbring et al ., 2020; Sander et al. , 2021; Ayoko et al. , 2023).…”

Section: Introductionmentioning

confidence: 99%

Open-office noise and information processing

Mayiwar

Hærem

2023

JMP

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PurposeThe authors draw on arousal-based models to develop and test a model of open-office noise and information processing. Specifically, the authors examined whether open-office noise changes how people process information and whether such a change has consequences for task performance.Design/methodology/approachIn a laboratory experiment, the authors randomly assigned participants (107 students at a business school) to either a silent condition or a condition that exposed them to open-office noise (irrelevant speech) while completing a task that requires cognitive flexibility. The authors measured participants' physiological arousal and the extent to which they processed information intuitively and analytically during the task.FindingsOpen-office noise increased urgent processing and decreased analytical processing, which led to a respective decrease and increase in task performance. In line with a neuroscientific account of cognitive processing, an increase in arousal (subjective and physiological) drove the detrimental effect of open-office noise on task performance.Practical implicationsUnderstanding the information-processing consequences of open-office noise can help managers make more informed decisions about workplace environments that facilitate performance.Originality/valueThe study is one of the first to examine the indirect effects of open-office noise on task performance through intuitive and analytical processing, while simultaneously testing and providing support for the accompanying physiological mechanism.

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“…It will especially be beneficial for studies with successive repeated measurement or complicated models (Szerdahelyi et al, 2022). Many studies that require consecutive measurement of variables, such as those utilizing experience sampling methodologies (ESM), often employ extremely short scales or even single items (e.g., Ayoko et al, 2023; Siebers et al, 2022), which help avoid participants’ boredom and increase response rate (Szerdahelyi et al, 2022). Super-short scales would also significantly benefit studies designed with complex models and multiple variables, since fewer questions reduce the likelihood of refusing to participate and save research sources (Schaufeli et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

The Super-Short Form of Career Adapt-Abilities Scale: Cross-Cultural Validation in China and the United Kingdom

Wang,

Liu,

2023

Journal of Career Assessment

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To facilitate future research on career adaptability, this study aims to validate the super-short form of the Career Adapt-Abilities Scale (CAAS-SSF) through two studies across three samples. In Study 1, the full scale is shortened to a 4-item scale based on a Chinese sample (Sample 1, N = 616), considering both reliability and validity. Study 2 aims to validate the 4-item CAAS-SSF across two additional samples: Sample 2 in China ( N = 332) and Sample 3 in the United Kingdom ( N = 317). Results show that the CAAS-SSF demonstrates satisfactory reliability and good fit with the unidimensional model of career adaptability. Furthermore, the super-short scale exhibits acceptable measurement invariance across gender and culture groups. Moreover, criterion-related validity of the CAAS-SSF is supported by its positive correlations with criterions (i.e., job performance, career satisfaction, and occupational self-efficacy) that parallel results of the CAAS and CAAS-Short Form. Overall, the findings support the CAAS-SSF as a reliable and valid representation of the 24-item CAAS. Limitations and directions for future research are also discussed.

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An experience sampling study of employees’ reactions to noise in the open-plan office

Cited by 7 publications

References 102 publications

When commuting becomes a pain: a daily diary study of the effect of commuting stressors on abusive supervision

When commuting becomes a pain: a daily diary study of the effect of commuting stressors on abusive supervision

Open-office noise and information processing

The Super-Short Form of Career Adapt-Abilities Scale: Cross-Cultural Validation in China and the United Kingdom

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