We wish to thank Professor Kleijnen for his careful reading of our article &dquo;An experimental design strategy for designing robust systems using discrete-event simulation&dquo; published in the December 1991 issue of SIMULATION and for his thought provoking comments. We would also like to thank the editors of Simulation for providing this forum for an exchange of ideas.The primary intention of our paper [5] was, (1) to focus on the importance of designed experiments in simulation work and to encourage simulationists to focus on this important activity, and (2) to bring to the attention of simulation researchers and practitioners the importance of designing for robustness.We did not intend to imply that the specific technique we presented is the only technique for finding robust system designs. We believe, however, that the technique we proposed provides an intuitively appealing argument for designing for robustness. Professor Kleijnen's proposed techniques are welcomed alternatives and we hope his comments, along with the ideas presented in our paper, will encourage other simulation researchers to investigate this important concept and devise additional, possibly more economical, techniques for -.. designing for robustness.Genichi Taguchi popularized the concept of robust . design of products and manufacturing processes. Although we agree with Taguchi's goal of robust design, we disagree with many of his tactics. Much of the controversy that surrounds the methods of Taguchi are, in fact, centered on tactical errors in his choice of designs, methods of analysis, and so on. Distinctions have been made between Taguchi's tactics and strategy [2]. A balanced assessment of Taguchi's contributions and technical flaws with his methods can be found in [3]. One of the purposes of our paper was to bring the technology of robust design of manufactured products to the simulation community so that the systems (&dquo;products&dquo;) that they design using simulation will be more robust to uncontrollable environmental factors.As Kleijnen points out, the basic approach that we discussed can be easily generalized to systems that do not have any probabilistic components. We did not state this explicitly in our paper and thank Professor Kleijnen for catching our oversight. Two examples of the application of this basic approach involving nonprobabilistic models can be found in [6,7]. We also appreciate Professor Kleijnen's comments about the applications of our method to system design areas other than manufacturing such as, for example, financial, ecological, and nuclear safety systems.We wholeheartedly agree with Professor Kleijnen that if the real system to be simulated already exists and is observable, actual system data should be used to obtain information on various environmental variables. We also strongly concur (see [6]) with Professor Kleijnen that probability distributions based on subjective expert knowledge should be used in the absence of system data. We state in our paper [pg. 361] &dquo;If there are no existing data...