“…For example, DON turnover may destabilize the workforce as new policies and expectations introduced by newly hired management teams create anxiety and tension among staff (Donoghue, 2010). Higher DON turnover has been related to poorer care quality (Anderson, Corazzini, & McDaniel, 2004; Forbes-Thompson, Gajewski, Scott-Cawiezell, & Dunton, 2006), whereas higher DON tenure has been related to higher staff retention and lower turnover (Donoghue, 2010), as well as reduced use of restraints and complications of immobility (Anderson et al, 2003). Thus to improve NH residents’ health outcomes, we must first understand how clinical management turnover contributes to multilevel nursing staff turnover and poor quality of care.…”