2006
DOI: 10.1177/0193945906287053
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An Exploration of Nursing Home Organizational Processes

Abstract: The purpose of this study is to explore the relationship between nursing home staffs' perceptions of organizational processes (communication, teamwork, and leadership) with characteristics (turnover, tenure, and educational preparation) of the nursing home administrator (NHA) and director of nursing (DON). NHAs and DONs rate communication, teamwork, and leadership significantly higher than direct care staff do (registered nurses, licensed practical nurses, certified nurse aides [CNAs]). CNAs have the lowest ra… Show more

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Cited by 54 publications
(53 citation statements)
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“…The Staff Perceptions of Supervisory Style survey was collected because supervision style is known to influence quality improvement (Forbes-Thompson, Gajewski, Scott-Cawiezell, & Dunton, 2006; Scott, Vojir, Jones, & Moore, 2005). Scott and colleagues (2005) modified a hospital-focused scale focused on communication, teamwork, and leadership to the NH environment.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…The Staff Perceptions of Supervisory Style survey was collected because supervision style is known to influence quality improvement (Forbes-Thompson, Gajewski, Scott-Cawiezell, & Dunton, 2006; Scott, Vojir, Jones, & Moore, 2005). Scott and colleagues (2005) modified a hospital-focused scale focused on communication, teamwork, and leadership to the NH environment.…”
Section: Methodsmentioning
confidence: 99%
“…Scott and colleagues (2005) modified a hospital-focused scale focused on communication, teamwork, and leadership to the NH environment. The scale of 11 items developed for use by certified nursing assistants was utilized for this study (Forbes-Thompson et al, 2006). …”
Section: Methodsmentioning
confidence: 99%
“…56 Will resident outcomes include self-report, and if so, how should one measure these outcomes in residents with marked cognitive impairment? [57][58][59] Was the measure developed for or validated in NHs?…”
Section: Methodsmentioning
confidence: 99%
“…For example, DON turnover may destabilize the workforce as new policies and expectations introduced by newly hired management teams create anxiety and tension among staff (Donoghue, 2010). Higher DON turnover has been related to poorer care quality (Anderson, Corazzini, & McDaniel, 2004; Forbes-Thompson, Gajewski, Scott-Cawiezell, & Dunton, 2006), whereas higher DON tenure has been related to higher staff retention and lower turnover (Donoghue, 2010), as well as reduced use of restraints and complications of immobility (Anderson et al, 2003). Thus to improve NH residents’ health outcomes, we must first understand how clinical management turnover contributes to multilevel nursing staff turnover and poor quality of care.…”
mentioning
confidence: 99%