“…However, a lack of financial sustainability is often seen as the cause of telecentre failure. However, other types of sustainability are also discussed in the literature on telecentres, such as social (Tschang et al, 2002); technological (Proenza, 2001); institutional, staff, and environmental (Harris et al, 2003); political (Pade et al, 2006); and service-related (Rao, 2008).…”