2014
DOI: 10.1080/00131881.2014.965568
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An exploration of undergraduate students’ views on the effectiveness of academic and pastoral support

Abstract: Background: Academic and pastoral support is fundamental to the achievement of a high-quality student learning experience. Aim: This study reports on full-time undergraduate students' views on the effectiveness of academic and pastoral support in one higher education institution. The intent of the study was to explore how academic and pastoral support is provided and gain an appreciation of the value placed on each method of support used. Method: 935 students from a range of subject disciplines responded to a … Show more

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Cited by 18 publications
(14 citation statements)
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“…These differences are interesting and in line with earlier studies showing that hard and soft sciences differ in student experiences and study approaches (e.g. Parpala et al 2010; see also Kam-Por 1999; Kember and Leung 2011) as well as students' satisfaction with academic support (Cahill, Bowyer, and Murray 2014;Walsh, Larsen, and Parry 2009). The students of the Faculty of Education and the Faculty of Information Technology were most satisfied with the guidance.…”
Section: Discussionsupporting
confidence: 85%
See 1 more Smart Citation
“…These differences are interesting and in line with earlier studies showing that hard and soft sciences differ in student experiences and study approaches (e.g. Parpala et al 2010; see also Kam-Por 1999; Kember and Leung 2011) as well as students' satisfaction with academic support (Cahill, Bowyer, and Murray 2014;Walsh, Larsen, and Parry 2009). The students of the Faculty of Education and the Faculty of Information Technology were most satisfied with the guidance.…”
Section: Discussionsupporting
confidence: 85%
“…When it comes to guidance practices, little is known regarding the possible differences between disciplines. Some differences have been found in regard to students' satisfaction with academic support (Cahill, Bowyer, and Murray 2014), while similarities have also been reported (Walsh, Larsen, and Parry 2009): students from different disciplines who had successfully progressed in their studies preferred academic tutors and peers as support mechanisms for academic issues. In the present study we paid attention to disciplinary differences when examining the relationship between students' guidance experiences and their learning outcomes, especially concerning the development of generic skills.…”
Section: Previous Research On Guidance and University Studiesmentioning
confidence: 95%
“…A powerful predictor of non-attendance across both lectures and seminars within university students from various courses was lack of belonging to the university. Research has suggested that making students feel part of a community and engaging with them from the beginning of their course is vitally important for student engagement (Cahill et al, 2014), and it is likely the effects would be similar on student attendance. The Higher Education Academy (Thomas, 2012) has made some suggestions to universities that would improve belonging, including developing meaningful interactions between staff and students and having supportive peer relationships.…”
Section: Discussionmentioning
confidence: 99%
“…There is some evidence to suggest that living arrangements have an impact on a range of outcomes in the student population. Students living away from home often report having significant problems with their accommodation particularly when completing academic tasks (Cahill, Bowyer and Murray, 2014). Negative experiences of accommodation at university can therefore have a significant impact on withdrawal from a course, which presumably begins with falling attendance levels (Harrison, 2006).…”
Section: Predictors Of Non-attendancementioning
confidence: 99%
“…In addition to academic support, pastoral support is seen to be an integral part to the students experience in HE (Cahill et al, 2014). Although the Sheffield Business School policy states that academic advisors are there to support students on academic and professional matters and that Student Support Advisors and associated services provide support on pastoral matters, the importance of pastoral support from the academic advisor was evidenced in the data collected.…”
Section: Pastoral Supportmentioning
confidence: 98%