An explorative study of workplace violence against nurses who care for older people

El‐Hneiti, Mamdouh; Shaheen, Abeer; Salameh, Ayman Bani; Al-dweeri, Rami Mohammad; Al‐Hussami, Mahmoud; Alfaouri, Fathi Tawfiq; Ahmad, Muayyad

doi:10.1002/nop2.389

Cited by 8 publications

(12 citation statements)

References 26 publications

(44 reference statements)

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“…Yenealem et al [23] detected with the Workplace violence tool an incidence of aggression in 58.2% of nurses in northwest Ethiopia. A similar result measured by Workplace violence tool reported El-Hneiti et al [7] in Jordan. Dimunová et al [24] identified with the VAPS tool [15] an incidence of aggression in 97.2% of Slovak nurses in hospital.…”

Section: Discussionsupporting

confidence: 86%

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Identifying aggression of hospitalized patients towards nurses by means of measuring tools

Kadlčková¹,

Tomagová²

2021

Pielegniarstwo XXI Wieku / Nursing in the 21st Century

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Aim. To identify and compare research results aimed at determining the incidence of aggression of hospitalized patients towards nurses using Violence and Aggression of Patients Scale (VAPS) and the Perceptions of Prevalence of Aggression Scale (POPAS) measuring tools. Material and methods. The sample consisted of 1012 nurses from selected healthcare settings in the Czech Republic. Data was collected from June to November 2018. Identification of the occurrence of aggression of hospitalized patients towards nurses was performed using two measuring tools: POPAS and VAPS. Both tools describe specific forms of aggressive behaviour. Results. We identified a very high incidence of aggression of hospitalized patients towards nurses. As much as 97% of respondents encountered various manifestations and forms of aggression from patients, 61.96% of respondents encountered physical aggression (spitting, biting, scratching, pinching), and 76.4% experienced verbal aggression. A significant difference was identified between results obtained with POPAS and VAPS. Conclusions. With the use of two reliable measuring tools, we identified different experiences with aggression of hospitalized patients towards nurses in the same set of respondents, which points to the issue of comparing results of the incidence patient aggression towards nurses identified by different measuring tools.

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Section: Discussionsupporting

confidence: 86%

“…Aggression of hospitalized patients towards nurses is a worldwide, long-discussed and dealt with problem [1][2][3][4][5][6][7]. Nurses are most exposed to different forms of patient aggression, with verbal attacks being most prevalent [8].…”

Section: Introductionmentioning

confidence: 99%

Identifying aggression of hospitalized patients towards nurses by means of measuring tools

Kadlčková¹,

Tomagová²

2021

Pielegniarstwo XXI Wieku / Nursing in the 21st Century

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“…Violence can come from various sources within healthcare organisations. Studies (AbuAlRub and Al-Asmar, 2014; Albashtawy, 2013; Ayrancı, 2005; Babiarczyk et al, 2020; Bawakid et al, 2017; Boafo and Hancock, 2017; Boafo et al, 2016; Çelik et al, 2007; Cheung and Yip, 2017; Cheung et al, 2018; El-Hneiti et al, 2020; Esmaeilpour et al, 2011; Gates et al, 2006; Havaei et al, 2020; Khoshknab et al, 2015; Kowalenko et al, 2013; Lafta and Falah, 2019; Özcan and Bilgin, 2011; Mento et al, 2020; Pınar and Uçmak, 2011) showed that the most common perpetrators were patients and/or patients’ relatives.…”

Section: Conceptual Developmentmentioning

confidence: 99%

“…Hahn et al (2010) found that violence by patients and visitors is stressful for nurses. In addition, studies (Baydın and Erenler, 2014; Budd et al, 1996; Cheung et al, 2018; El-Hneiti et al, 2020; Heponiemi et al, 2014; Hesketh et al, 2003; Shahzad and Malik, 2014; Zhao et al, 2018) showed that workplace violence affects and reduces job satisfaction of healthcare employees, especially nurses. However, some studies (Boafo et al, 2016; Shahzad and Malik, 2014) have found that violence is not reported by those who have suffered it.…”

Section: Conceptual Developmentmentioning

confidence: 99%

The relationship between workplace violence, emotional exhaustion, job satisfaction and turnover intention among nurses during the COVID-19 pandemic

Gedik

Şimdi

KIBRIS

et al. 2023

Journal of Research in Nursing

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Objectives: Workplace violence is a major issue in society, business and healthcare settings. It adversely affects both employee safety and their ability to provide healthcare services. Aim: This study examined the association between workplace violence, emotional exhaustion, job satisfaction and turnover intention among nurses during the COVID-19 pandemic. Methods: We collected data from 513 nurses. We conducted ‘Process Macro’ analysis. Firstly, we included three mediators in the model: job satisfaction, workplace violence and emotional exhaustion. Secondly, we used work hours and anxiety as moderators of the relationship between workplace violence and turnover intention. Results: The findings revealed statistical significance that job satisfaction and workplace violence mediated the relationship between emotional exhaustion and nurse turnover intentions. Work hours and anxiety also moderated the relationship between workplace violence and nurses’ turnover intention. Conclusion: Respondents indicated that they were most affected by verbal violence during this time. Workplace violence is a negative factor that affects nurses’ work, affecting them physically and psychologically. This occupational risk should be considered when evaluating nurses exposed to violence, as it affects job satisfaction and turnover intentions. The main theoretical contribution of this research is the identification of the association between workplace violence, emotional exhaustion, job satisfaction and turnover intention among nurses during the COVID-19 pandemic. It is clear that the research findings will be useful for healthcare professionals. The findings may have practical implications for healthcare administrators and their staff.

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“…The World Health Organization (WHO) defines workplace violence (WPV) as incidents where employees are subjected to harassment, threats, or attacks while engaged in job-related activities. Emergency nurses are most at risk, with violent encounters reported in 98% of Iran, 86.1% of Egypt, 74.4% of Turkey, 59%-70% in Sweden and England, 62% in Taiwan, and, 67% in Italy, 94% in Jordan, 90.9% in Saudi Arabia [2][3][4][5].…”

Section: Introductionmentioning

confidence: 99%

Violence Against Health Care Workers in Health Care Services: A Literature Review

Ayyash,

Ruziqat,

Alsmadi

et al. 2023

Advances in Health Sciences Research

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Background: The healthcare sector is a complex and demanding sector, with workplace violence being a serious risk to healthcare workers.Aim: The current literature review to understand the frequency of workplace violence against nurses and how it relates to stress at work, job satisfaction, and health care quality.Methods: A comprehensive search was conducted on several databases, including CINAHL, PubMed, Springer-Link, SAGE Publications, and Wiley Online Library. Out of the 170 articles that were published between 2016 and 2022, only 12 met the inclusion criteria and were included in the review.Analysis and Results: The literature revealed that nurses were the most affected by workplace violence (WPV), with rates ranging between 48%-91%, while the emergency department had the highest prevalence rate, ranging between 46.9%-90%. Verbal abuse was found to be the most common form of WPV, with rates ranging from 38.6%-94%. Patients, their families, and visitors were identified as the primary perpetrators of WPV. Nurses who were subjected to violence were more likely to have lower job satisfaction and higher burnout rates. However, reporting rates from HCWs were found to be lacking, with rates ranging from 4.9%-84%.Conclusions: There have been multiple incidents of WPV against HCWs. The prevalence of WPV incidents against HCWs is the urgent need for healthcare and policymakers to prioritize developing comprehensive strategies, policies, and procedures that create a safe and respectful work environment. This will ultimately prevent WPV against nurses and other healthcare staff.

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An explorative study of workplace violence against nurses who care for older people

Cited by 8 publications

References 26 publications

Identifying aggression of hospitalized patients towards nurses by means of measuring tools

Identifying aggression of hospitalized patients towards nurses by means of measuring tools

The relationship between workplace violence, emotional exhaustion, job satisfaction and turnover intention among nurses during the COVID-19 pandemic

Violence Against Health Care Workers in Health Care Services: A Literature Review

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