An Exploratory Mixed-Method Analysis of Interpersonal Arguments on Twitter

Public Value is Knowable, Public Value Creation is Not

“…Whereas the former mode relies more on private concerns with respective claims for public action, the latter is more oriented to acknowledge the role of collective well-being and sense of community. A compelling indicator for this shift is a statement by the British Prime Minister Johnson (2020): “One thing the coronavirus crisis has already proved is that there really is such a thing as society.” It is the insight of collective vulnerability wrought by a virus and even more so by climate change which seems to fuel a new debate on the best way to promote the common good, or an organization’s contribution to it, namely its public value creation. It remains to be seen whether the role shift of the state during the pandemic, and the new types of private-public partnerships which emerged in the pandemic, will somehow sustain after the crisis.…”