“…Based on the available knowledge, the following gaps remain in the current literature. First, previous empirical studies have examined HR roles in relationship to organisational commitment (Bhatnagar, 2007;Shipton, Sanders, Atkinson, & Frenkel, 2016), psychological empowerment (Bhatnagar, 2007), organisational learning capability, (Bhatnagar, 2007;Bhatnagar & Sharma, 2005), empowerment of line managers in HR activities (Yusliza & Hazman, 2008;Yusliza et al, 2012), HRM effectiveness (Yusliza, Hazman, & Aniah, 2010), internal consultation skill and linkage (Choi et al, 2011), competencies of HR managers (Kohont & Brewster, 2014;Prikshat, Kumar, Nankervis, & Khan, 2018;Prikshat, Salleh, & Nankervis, 2016), organisational competitiveness (Yau & Han, 2010), globalisation and culture for HRM (Friedman, 2007), and research links with Ulrich's (1997) HR role typologies (Welch & Welch, 2012). Second, Gilbert et al (2011b) investigated the impact of HR devolution characteristics, and personal characteristics of front-managers on the perceptions of front-line managers of HR role stressors.…”