An Exploratory Study of Perceptions of Hotel Working Conditions on the Promotion Decision

Abstract

This exploratory paper focuses on identifying the working conditions that may impact an employee’s decision to apply for a promotion in the pursuit of a management position in the hotel industry in Canada and possibly moving up to that of executive position of hotel general manager. A survey sent to a sample of hotel employees in a mid-sized Atlantic Canada city addressed 21 working conditions that may impact employees when considering applying for a promotion. Findings include the working condition with the greatest impact was “having the empowerment to make changes”. The one with the least impact was “having to work overtime”. These findings would assist management to understand the factors that may motivate employees to pursue job promotions and fill the current talent gap. Significant differences were noted for the impact of some of the working conditions on the promotion decision based on age, gender, education, marital status, and level of position within the firm.

Perceived Knowledge, Attitude, and Practices of Employees Towards Diversity and Inclusivity in the Workplace

“…SDG 5 aims to achieve gender equality and empower all women and girls. It consists of nine (9) targets and fourteen (14) indicators. The goal of SDG 5 is to attain true and sustained gender equality in all areas of women and girls' lives.…”

“…It was found in the study of Handog in 2021 that a significant proportion of women are wary of disclosing their age -and their experiences regarding age-related judgment. The hospitality industry has a remarkably high number of women employees, making up nearly 70% of the workforce yet women hold less than 20% of executive roles, such as president,managing director, or partner (Blayney & Blotnicky, 2017). This lack of representation at the top is further compounded by persistent issues of unequal pay and gender biases ( Crafts and Thompson, 1997;Allen and Sachs, 2007).…”

Workplace experiences and career advancement prospects for women in the hotel industry in India

“…According to Blayney and Blotnicky (2017), female representation on the boards of leading hotel organizations was around 20%, whilst representation was even lower on the boards of international hotel associations. Evidence suggests an underrepresentation of women in senior management positions in the majority of industries (Blayney & Blotnicky, 2017;Cook & Glass, 2014;Fan, 2011;Fischer, 2013;Repetti, 2020;Russen et al, 2021) is because of various issues like matrimony, parenthood, inequity and stereotyping (Kara et al, 2018). The job roles of women employees are known to be of lesser value as compared to male employees (Chen et al, 2018), with male and female employees having different experiences in roles with the same job descriptions (Soni, 2017).…”

Challenges Faced By Female Employees Working In Hotels And Role Of Hr

“…According to the World Bank (worldbank.org) women of India contribute lower most to the formal economy of the world. The Economic Survey, 2018 (indiabudget.gov.in) depicted that Indian women get low incomes working in Blayney and Blotnicky, 2017;Yasin et al, 2020), corporate culture policies and procedures (Biswas and Cassell, 1996;), and male dominance (Gonzales-Serrano et al, 2018;Kattara, 2005) which vary among different societies.…”