An Important Relationship between Tourism and Hospitality: A Questionnaire Based Survey on Local People, Kolkata, India

Abstract

Abstractt has already been known that recent past tourism depends consistently on hospitality. The present study was aiming to identify the tourism and hospitality industry relationship on the basis of annual income, duration and stay types, tenure of tour, an analysis based survey among local people of Kolkata, India. The survey was done through a questionnaire, which was assessed through random sampling of 200 residents of urban city. The results indicated that lower the income groups but highest duration of stay but tenure of tour may be more than twice per year. In conclusion, people of Kolkata fond of tour because of suitable hospitality management in the tourist spots. Therefore, tourism and hospitality has a close relationship to enhance growth for revenue generation, employment generation, etc.Keywords-Tourism and hospitality relationship, Questionnaire survey, People analysis, Duration and stay types, Tenure of trips I. INTRODUCTIONTourism deals with travel away from home and encompasses all service industries and travel related industries involved from transportation to entertainment including attractions, food and lodging, marketing, planning and development [1]. In other words, tourism is mainly stated that tourists visit the place for recreational or educational purposes for a few days, where they reach the destination, stay, eat, participate in aesthetics, local marketing, etc. Lu and Nepal [2] have studied different types of tourisms viz. general tourism, nature based, ecotourism, culture or heritage based tourism, urban tourism and alternative tourism. The tourism, mainly depends upon individual and/or packaged tour, which falls under tourism and hospitality industries. Generally, tourism industries undertake overall hospitality management for the tourists. In recent days, tourism is immense and coherently related to hospitality. It was known that guest satisfaction can be proper when the performance of various attributes due to a product or service [3]. Choi [4] states that overall customer satisfaction consists of multiple dimension of a product or service in various hospitality areas including tourism [5]- [7]. In India, from recent era, tourism and hospitality industry provides employment generation in local people as well as revenue generation through foreign exchange [8].The tourism and hospitality industries are interlinked facets of the leisure service industry. The hospitality industry is a sector of the tourism industry that deals with guest service, including restaurants, lodgings, housekeeping, laundry, meetings, catering, resorts, swimming pool, gym and spa, tour guide, transportations, clubs and casinos. Moreover, hospitality means to provide value added service to customers, as well as, exhibiting regular excellence and quality, to enhance feel good factors among the recipients. The former aspect also means enhancement of profit through the manifestation of personalized service with suitable amenities at any price level, while demonstrating the unique points of distinction. The hos...

Effect of replacement of dietary fish meal with silkworm pupae meal and black soldier fly larvae meal as a combination diet on the growth and digestive performance of koi carp Cyprinus carpio var. koi in the nursery phase

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