An Initial Approach to Increase Job Satisfaction Through Workplace Spirituality

Bella, Ricardo Luiz Fernandes; Quelhas, Osvaldo Luíz Gonçalves; Ferraz, Fernando Toledo; Barboza, Douglas Vieira; França, Sérgio Luiz Braga

doi:10.3389/fpsyg.2021.768290

Cited by 10 publications

(8 citation statements)

References 25 publications

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“…Indifferent requirements are by irrelevance, and the provision or non-provision of this attribute has little effect on increasing or decreasing satisfaction [13]. Only eight services in this study showed undifferentiated needs, which suggests that the overall need for REC building among primary healthcare workers in this study is universal.…”

Section: Indifferent Requirementsmentioning

confidence: 60%

Needs analysis of the construction of regional ethics committees at the grassroots medical institution based on the Kano model in Shanghai

Huang,

Wu,

Xiao

et al. 2024

Preprint

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Background: To investigate the demand for the establishment of a regional ethics committee (REC) among grassroots medical personnel in a district of Shanghai China. The findings of this study will serve as a reference for the future construction of the committee. Methods: Using a questionnaire based on the Kano model to conduct the survey on 606 grassroots medical personnel in Shanghai to investigate their needs for the construction of RECs. Results: Among them, 77.23% reported having knowledge of the RECs, 68.15% of respondents believed that the regional health administrative department or a level 2 or above comprehensive medical hospital recognized by it after evaluation should be responsible for constructing the RECs. Out of the 38 construction demand survey projects, 4 are Must-be Quality, 19 are One-dimensional Quality, 7 are Attractive Quality, and 8 are Indifferent Quality. The quadrant matrix diagram shows that 19 requirements are in the advantage area, 8 requirements are in the area that needs improvement, 7 are in the secondary improvement area, and 4 are in the maintenance area. No reverse or problematic attributes were found. Conclusion: In the construction of RECs, relevant departments can use the attributes of the needs as benchmarks and promote construction in a hierarchical and phased manner. This will gradually achieve full coverage of the needs at all levels and track changes in the types of needs. The aim is to achieve a dynamic balance of the various types of needs at a higher stage.

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Section: Indifferent Requirementsmentioning

confidence: 60%

Needs analysis of the construction of regional ethics committees at the grassroots medical institution based on the Kano model in Shanghai

Huang,

Wu,

Xiao

et al. 2024

Preprint

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“…Insignificant (indifferent) features are services or characteristics that are inconsequential to users. Whether these are provided or not is therefore irrelevant to customer satisfaction or dissatisfaction [49]. In this study, two characteristics were classified as insignificant.…”

Section: Discussionmentioning

confidence: 97%

Kano Model Analysis of Digital On-Farm Technologies for Climate Adaptation and Mitigation in Livestock Farming

Münster,

Grabkowsky

2023

Sustainability

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In the EU, agriculture contributes significantly to greenhouse gas (GHG) emissions. In Germany, over half of the GHG emissions from agriculture can be directly attributed to livestock farming. To combat the progressing climate change, GHG emissions must be significantly reduced. Digital solutions, particularly decision support systems (DSS), are promising tools to assist livestock farmers in achieving the globally agreed GHG reduction goals. However, there is a lack of studies addressing DSS requirements for reducing GHG emissions in livestock on the farm level. Users’ feedback on technologies can support identifying areas for enhancement and refinement. This study identifies, categorizes, and ranks fourteen DSS features aimed at supporting GHG reduction based on their impact on customer satisfaction. A quantitative online questionnaire using the Kano model surveyed livestock farmers’ satisfaction or dissatisfaction levels with these features. Results gathered from 98 responses across German federal states highlighted the significance of data authority and integrability, with their absence causing dissatisfaction. Multi-target optimization emerged as an attractive feature, positively impacting satisfaction. Connectivity and market perspective, however, appeared indifferent. The findings guide DSS developers in prioritizing attributes crucial for customer satisfaction. It also helps to focus on must-have attributes to preserve customer satisfaction and ensure successful GHG reduction implementation.

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“…“Indifferent qualities” are services that users do not care much about whether they are provided ( 39 ). “Remote calls for life needs” and “Remote calls for nursing needs” were indifferent qualities.…”

Section: Discussionmentioning

confidence: 99%

Demand analysis of telenursing among empty-nest elderly individuals with chronic diseases based on the Kano model

Yuan

Tao²,

Yu³

et al. 2022

Front. Public Health

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AimThe increase in empty-nest elderly individuals with chronic diseases poses a major challenge to the provision of public health services in China. Telenursing can effectively relieve the pressure of public health services to a certain extent. This study aims to explore the telenursing needs of empty-nest elderly individuals with chronic diseases based on the Kano model to provide references for improving the quality of telenursing.MethodsParticipants were selected from five rural communities and five urban communities in Yangzhou and Nantong, Jiangsu Province, China. A total of 348 empty-nest elderly individuals with chronic diseases were included. The participants received a sociodemographic characteristics questionnaire, and their telenursing needs were surveyed and analyzed based on the Kano model.ResultsOf the 15 quality attributes evaluated by the participants, 3 telenursing services were categorized as “must-be quality”, 5 were categorized as “one-dimensional quality”, 5 were categorized as “attractive quality”, and 2 were categorized as “indifferent quality”. The proportion of individuals who desired telenursing services ranged from 47.41 to 83.62%, the better values (satisfaction) ranged from 35.29–83.98%, and the worse values (dissatisfaction) ranged from 10.91 to 63.27%. There were no significant differences in any items of telenursing needs for between participants in Yangzhou and Nantong (all P > 0.05), and there were also no significant differences in all items between rural and urban communities (all P > 0.05).ConclusionBased on the Kano model, it was found that empty-nest elderly individuals with chronic diseases had a positive attitude toward telenursing and that they had different levels of need for different telenursing services. These findings provided a theoretical basis for medical decision-makers to formulate medical policies and provided a scientific foundation for nursing managers to improve telenursing services to meet the needs of the empty-nest elderly individuals with chronic diseases.

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An Initial Approach to Increase Job Satisfaction Through Workplace Spirituality

Cited by 10 publications

References 25 publications

Needs analysis of the construction of regional ethics committees at the grassroots medical institution based on the Kano model in Shanghai

Needs analysis of the construction of regional ethics committees at the grassroots medical institution based on the Kano model in Shanghai

Kano Model Analysis of Digital On-Farm Technologies for Climate Adaptation and Mitigation in Livestock Farming

Demand analysis of telenursing among empty-nest elderly individuals with chronic diseases based on the Kano model

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