2013
DOI: 10.1155/2013/563723
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An Integrated Approach for Prioritizing Key Factors in Improving the Service Quality of Nursing Homes

Abstract: This study looks at improving the service quality in nursing homes as well as the intricate relationships between various factors. We use two research models herein. First, Interpretive Structural Modeling (ISM) establishes the criteria for the interrelationship structure, categorized according to their driving power and dependence. This methodology provides a means by which order can be imposed on the complexity of such criteria. Insights from this model can help top managers in strategic planning to improve … Show more

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Cited by 9 publications
(3 citation statements)
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“…While there are many options in the current research scenario to analyze the weight and interrelationship of factors, the remanufacturing strategy in the Indian scenario is complex. According to Yu and Hu (2013) the integration of ISM with ANP assists researchers to get more precise feedback within different dimensions of the problem and with fewer questionnaires. Due to these benefits, this study integrates ISM and ANP to explore the dominant barriers to remanufacturing in the Indian scenario.…”
Section: Fuzzy Analytic Network Process (Anp)mentioning
confidence: 99%
“…While there are many options in the current research scenario to analyze the weight and interrelationship of factors, the remanufacturing strategy in the Indian scenario is complex. According to Yu and Hu (2013) the integration of ISM with ANP assists researchers to get more precise feedback within different dimensions of the problem and with fewer questionnaires. Due to these benefits, this study integrates ISM and ANP to explore the dominant barriers to remanufacturing in the Indian scenario.…”
Section: Fuzzy Analytic Network Process (Anp)mentioning
confidence: 99%
“…One way to overcome this disadvantage is by integrating ISM with ANP, which can help find the interrelationships among factors. Combining ISM and ANP can significantly help researchers achieve more precise analysis and feedback with fewer questions to deal with (Govindan et al , 2016; Yu and Hu, 2013). Therefore, an integrated ISM and ANP method was applied in this research to reach the objective of identifying and prioritizing the Kaizen transferability factors in non-Japanese cultures.…”
Section: Methodsmentioning
confidence: 99%
“…To avoid such complexities, therefore, fuzzy ANP can be linked with other qualitative decision-making methods such as ISM or Decision-Making Trial and Evaluation Laboratory (DEMATEL), which easily find interrelationships between elements. According to Yu and Hu (2013), the integration of ISM with ANP helps researchers to get more specific feedback within different dimensions of the problem and with fewer questionnaires. Because of these Prioritizing the vaccine supply chain issues benefits, this study has used an integrated ISM-FANP approach for exploring the dominant issues in the VSC of developing countries.…”
Section: Fuzzy Analytic Network Processmentioning
confidence: 99%