Demand upon Australian health services is continuing to increase, with a progressively ageing population experiencing increasing rates of hospital admissions and higher levels of comorbidities. In 2017, over one in seven Australians (15%) were aged 65 years and over.This group made up one in five emergency department (ED) attendances, 1 with more than four times the hospitalisation rates of their younger counterparts. 2 In regional, rural and remote areas, where the burden of disease is higher than in metropolitan locations, health service provision is challenged further by inequitable distribution of resources and poor access to comprehensive primary health care services. 3 Potentially preventable hospitalisations (PPHs), also known as 'ambulatory care sensitive conditions' (ACSCs) and 'avoidable admissions', have been defined as those hospitalisations which may have