An integrated linguistic-based group decision-making approach for quality function deployment

Wang, Xiao-Tun; Xiong, Wei

doi:10.1016/j.eswa.2011.04.103

Cited by 39 publications

(27 citation statements)

References 42 publications

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“…As explained before, DMs participating in the QFD analysis processes frequently provide opinions based on missing or imprecise preferences [5,18,21,22,32]. In these cases, GDM becomes an important tool in QFD to unify DMs subjective judgments [14].…”

Section: Incomplete Preference Relations and Gdm In Qfdmentioning

confidence: 97%

“…The proposed approach is illustrated with real-world applications in new product development. Wang and Xiong [21] proposed an integrated linguistic GDM approach in QFD with an illustrative example. More recently, Li and his colleagues [31] tackled with the problem of evaluating the relative satisfaction levels of CRs by combining multiformat preference information in an integrated GDM approach and three types of least-square models for acquiring the sale points of CRs.…”

Section: Multi-preference Relations and Gdm In Qfdmentioning

confidence: 99%

“…System integration mechanisms (DR 3 ) are web-based interfaces to both integrate various design models and unification of modeling schemes [2,44]. Project management tools (DR 4 ) are indispensable in CPD project and its main functions are to organize, to control and to manage the development process consisting of resources, personnel, time, capital, information and data [21,40,41]. Product visualization tools (DR 5 ) represent a subset of computer-supported cooperative work applications, enabling its users to interactively visualize, annotate and control 3D design models [21,44].…”

Section: Collaborative System Features For Cpdmentioning

confidence: 99%

“…QFD is a popular, comprehensive and proven quality method that is developed and processed in the 1960s and [3,6,11,14,[20][21][22]. The HOQ is the main structure of QFD, which includes the relationship matrix between CRs and DRs, as well as CRs' importance weights and the correlation matrix for DRs [3,[23][24][25][26].…”

Section: Qfdmentioning

confidence: 99%

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Extending Fuzzy QFD Methodology with GDM Approaches: An Application for IT Planning in Collaborative Product Development

Büyüközkan

Güleryüz

2015

Int. J. Fuzzy Syst.

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Collaborative product development (CPD) is a technology intensive process and effective planning in information technologies (IT) can improve the performance of CPD activities. Considering that quality function deployment (QFD) can be utilized as a planning tool for products and systems, the use of the QFD can enable IT systems to align their structure for CPD. In the QFD approach, the house of quality matrix is used for converting customer requirements into engineering characteristics. The challenge in this process is the profile of the inputs that are collected from the participants who provide feedback on customer requirements. Individual judgments of these participants can be in various formats, or can indicate preferences that are incomplete. This study aims to tackle with this issue by making use of an extended QFD methodology in CPD for IT planning. For this purpose, two group decision making (GDM) approaches are used to address both challenges of multiple preference formats and incomplete information. The validity of the developed IT planning model for CPD is tested with a case study at a Turkish software company using the two GDM approaches, and the obtained results are discussed. As customer requirements are important at every phase of CPD, the proposed model can help implementers to improve their decision processes.

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Section: Incomplete Preference Relations and Gdm In Qfdmentioning

confidence: 97%

Section: Multi-preference Relations and Gdm In Qfdmentioning

confidence: 99%

Section: Collaborative System Features For Cpdmentioning

confidence: 99%

Section: Qfdmentioning

confidence: 99%

See 2 more Smart Citations

Extending Fuzzy QFD Methodology with GDM Approaches: An Application for IT Planning in Collaborative Product Development

Büyüközkan

Güleryüz

2015

Int. J. Fuzzy Syst.

View full text Add to dashboard Cite

show abstract

“…It is also crucial to assign definite numbers to stakeholder's requirements as requirement elicitation may involve distinct stakeholders having different preferences for the same requirements. The rationale behind it is that distinct stakeholders have different levels of knowledge, training and skills [8]. Moreover in reality, linguistic terms such as low cost, high profit are generally used by the stakeholders to communicate their requirement preferences.…”

Section: Introductionmentioning

confidence: 99%