An integrated model for effective knowledge management in Chinese organizations

An, Xuehui; Deng, Hepu; Wang, Yiwen; Chao, Lemen

doi:10.1108/prog-07-2012-0044

Cited by 12 publications

(7 citation statements)

References 46 publications

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“…Effective implementation of KM also requires the attention of national culture. It is likely to shape individual perceptions and attitudes toward KM practices (An et al, 2013). The Chinese culture is guided by Confucianism, a philosophy that has been practiced by different members of society (Batra and Anand, 2014).…”

Section: National Culturementioning

confidence: 99%

Unpacking knowledge management practices in China: do institution, national and organizational culture matter?

Liu

Chan

Zhao

et al. 2019

JKM

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Purpose This study aims to empirically examine knowledge management practices in China with the purpose to provide a holistic view regarding the current status of knowledge management at both national and organizational levels. Design/methodology/approach Using a survey method, this study collected primary data from organizations across several regions in China. The data were analyzed to detect possible relationships among institutional force, organizational culture and knowledge management process in Chinese organizations. More specifically, to what extent are these relationships moderated by national culture? Findings While knowledge management practices in China were partly influenced by institutional forces, most of the predicted connections between organizational culture and knowledge management were supported. In addition, the dynamic nature of national culture is predominant, that pervasively influencing knowledge management processes and thus contextualization determines how knowledge is being managed in China. Indeed, the ideologies of relationships and trust are key vehicles for knowledge management in the Chinese organizations. Practical implications This study comprehensively reviews existing literature to form an integrative framework, which is under explored in a Chinese context. Such initiative helps scholars and practitioners to gain a full understanding of knowledge management, in general, in the Chinese business environment in particular. Originality/value This paper provides a detailed and empirical insight into the knowledge management practices in Chinese organizations and suggests that knowledge management in a distinctive and yet diverse cultural context should be considered with caution.

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Section: National Culturementioning

confidence: 99%

Unpacking knowledge management practices in China: do institution, national and organizational culture matter?

Liu

Chan

Zhao

et al. 2019

JKM

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“…Many studies discuss KM practice in relation to national culture. For example , An, Deng, Wang and Chao (2013) conduct a comparative study between China and Western countries to identify KM approaches within Chinese companies.…”

Section: Interim Conclusionmentioning

confidence: 99%

المعرفة الضمنية واستثمارها في تطوير إجراءات تأمين المنشآت الأمنية

سعود¹,

القرني²

2019

Journal of Information Studies &Amp; Technology (JIS&T)

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The past two decades have witnessed an increasing interest in Knowledge Management, a concept which has been recognised as key to the success of an organization's overall strategy. Public organizations have also come to realize the importance of managing data and information and of building an efficient knowledge base to achieve effective decision making which in turn increases organizational performance. Knowledge Management in police organizations is particularly important because police officers rely heavily on information and knowledge to perform their work. Despite the growing rate of adoption of Knowledge Management practices by both private and public organizations the literature shows that many Knowledge Management projects fail to achieve their assigned goals (Davenport & Prusak, 1998). This is because management neglects to determine the critical dimensions that influence the success of their Knowledge Management implementation initiatives. This study identifies and examines various factors that influence the success or failure of Knowledge Management initiatives as manifested in the Dubai Police Force, an Arab public-sector organization. Conclusions from the literature review and the pilot study found four main dimensions which are critically influential in the implementation of Knowledge Management in the Dubai Police Force, namely organizational culture, leadership style, information and communication technologies and training. This study examines the correlative relations of these critical dimensions, and of their collective association with regard to the Knowledge Management initiative. The findings conclude the validity of all the variables that were investigated, confirming a positive correlation between these critical factors and Knowledge Management practice. This study therefore contributes to Knowledge Management literature from an Arab public sector perspective by measuring the most critical factors in Knowledge Management implementation from within. It also proposes a model of critical success factors for Knowledge Management initiatives in this particular context.

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“…Knowledge management is a systematic process of managing knowledge assets, processes, and organizational environments to facilitate the creation, organization, sharing, and utilization and maintenance of knowledge for achieving the strategic aim of an organization (Davenport, 2001; Deng, 2010; An et al , 2013). It is a formal process that engages an organization’s people, processes, and technologies in a solution that captures knowledge and delivers it to the right people at the right time (Duff, 2001; Jashapara, 2011; An et al , 2013).…”

Section: Toward a Knowledge Management-based Frameworkmentioning

confidence: 99%

A knowledge management framework for effective integration of national archives resources in China

Bai

Deng

et al. 2017

Self Cite

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Purpose The purpose of this paper is to explore the relationship between different mechanisms for integrating national archival resources, leading to the development of a knowledge management-based framework for facilitating the optimal utilization of national archives resources in China. Design/methodology/approach The study adopts a mixed-methods approach consisting of a review of existing mechanisms for integrating national archival resources and site visits and interviews for investigating the effectiveness of these mechanisms in real world practices for managing and utilizing national archives resources in China. Findings The knowledge management-based framework is shown to be useful for building interdependence, interconnections and interactions between diversified integration mechanisms to meet national, societal and public needs in China. The framework is significant for rearranging the role of knowledge management in collaboration to protect the value of national archives resources as the knowledge asset of a state. It can reengineer the knowledge management activities in communication to share the value of national archives resources as the knowledge asset of a society. Furthermore, the framework can reconfigure knowledge management artifacts in connectivity to increase the value of national archives resources as the knowledge asset of the public. Research limitations/implications The review of the related literature is selective rather than comprehensive, and the interviews are based on a self-selected convenience sample, which is rather skewed demographically. Practical implications The proposed framework can be used to guide the development of a national strategy for the effective integration of national archives resources to promote a better delivery of public-centric knowledge services in a specific society. Originality/value This study provides a knowledge management framework for the effective integration of national archives resources toward their optimal utilization. It contributes to the examination of the role of different integration mechanisms in interactive knowledge management processes and the advancement of academic debate on the effectiveness of these mechanisms for the integration of national archives resources to facilitate their optimal utilization in China.

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An integrated model for effective knowledge management in Chinese organizations

Cited by 12 publications

References 46 publications

Unpacking knowledge management practices in China: do institution, national and organizational culture matter?

Unpacking knowledge management practices in China: do institution, national and organizational culture matter?

المعرفة الضمنية واستثمارها في تطوير إجراءات تأمين المنشآت الأمنية

A knowledge management framework for effective integration of national archives resources in China

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