“…It offers benefits such as providing opportunities to expand the market by better satisfying the needs of particular visitors, increasing profitability and effectiveness, fine tuning product offerings and suggesting appropriate distribution and communication channels (Chiu, Chen, Kuo, & Ku, 2009). Other benefits include: clear definition of the visitor (Arrimond & Elfessi, 2001;Fogliatto & Silveira, 2008;Rogerson, & Kotze, 2011), better understanding of the market based on motivation (Alebaki & Iakovidou, 2011;Park & Yoon, 2009;Van Der Wagen, 2005), ability to respond to the markets' changing needs (Farrell & Simpson, 2008;Ferrell, Hartline, & Lucas, 2002;Pegg & Patterson, 2010), identification of niche markets (Brown & Cave, 2010;Getz, 1997;Keller & Kotler, 2006;Park & Yoon, 2009), increasing the cost effectiveness of marketing (Moeller, Dolnicar, & Leisch, 2011;Shin, 2008), innovative ideas (Van Der Wagen, 2005), understanding and assessing the competition (Burke & Resnick, 2000;Dibb & Simkin, 2001;Dolnicar, 2008;Tsiotsou & Ratten, 2010) and developing a sustainable and better positioned product (Bennett & Strydom, 2001;Lee, Lee, & Wicks, 2004;Luo & Deng, 2008;Moeller et al, 2011).…”