An Intergenerational Information and Communications Technology Learning Project to Improve Digital Skills: User Satisfaction Evaluation

Seguí, Francesc López; Pedro, Marc de San; Verges, Eva Aumatell; Algado, Salvador Simó; Cuyàs, Francesc García

doi:10.2196/13939

Cited by 26 publications

(13 citation statements)

References 46 publications

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“…Because skills seem to be crucial for older people to benefit from online services, training should be provided for them [ 29 ]. A study found that older people were satisfied with ICT training that included working in couples, practicing with the device, choosing what to learn, and practicing material that facilitates communication and learning [ 30 ].…”

Section: Discussionmentioning

confidence: 99%

Digital Divide in Perceived Benefits of Online Health Care and Social Welfare Services: National Cross-Sectional Survey Study

Heponiemi¹,

Jormanainen²,

Leemann³

et al. 2020

J Med Internet Res

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Background The number of online services in health care is increasing rapidly in developed countries. Users are expected to take a more skilled and active role in taking care of their health and prevention of ill health. This induces risks that users (especially those who need the services the most) will drop out of digital services, resulting in a digital divide or exclusion. To ensure wide and equal use of online services, all users must experience them as beneficial. Objective This study aimed to examine associations of (1) demographics (age, gender, and degree of urbanization), (2) self-rated health, (3) socioeconomic position (education, experienced financial hardship, labor market position, and living alone), (4) social participation (voting, satisfaction with relationships, and keeping in touch with friends and family members), and (5) access, skills, and extent of use of information and communication technologies (ICT) with perceived benefits of online health care and social welfare services. Associations were examined separately for perceived health, economic, and collaboration benefits. Methods We used a large random sample representative of the Finnish population including 4495 (56.77% women) respondents aged between 20 and 97 years. Analyses of covariance were used to examine the associations of independent variables with perceived benefits. Results Access to online services, ICT skills, and extent of use were associated with all examined benefits of online services. ICT skills seemed to be the most important factor. Poor self-rated health was also consistently associated with lower levels of perceived benefits. Similarly, those who were keeping in touch with their friends and relatives at least once a week perceived online services more often beneficial in all the examined dimensions. Those who had experienced financial hardship perceived fewer health and economic benefits than others. Those who were satisfied with their relationships reported higher levels of health and collaboration benefits compared with their counterparts. Also age, education, and degree of urbanization had some statistically significant associations with benefits but they seemed to be at least partly explained by differences in access, skills, and extent of use of online services. Conclusions According to our results, providing health care services online has the potential to reinforce existing social and health inequalities. Our findings suggest that access to online services, skills to use them, and extent of use play crucial roles in perceiving them as beneficial. Moreover, there is a risk of digital exclusion among those who are socioeconomically disadvantaged, in poor health, or socially isolated. In times when health and social services are increasingly offered online, this digital divide may predispose people with high needs for services to exclusion from them.

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Section: Discussionmentioning

confidence: 99%

Digital Divide in Perceived Benefits of Online Health Care and Social Welfare Services: National Cross-Sectional Survey Study

Heponiemi¹,

Jormanainen²,

Leemann³

et al. 2020

J Med Internet Res

View full text Add to dashboard Cite

show abstract

“…Skills can be improved by ICT training that includes working in pairs, device training, the possibility to influence what is taught and material that enables communication and learning (Lopez Segui et al, 2019). The health and social service providers as well as non-governmental organizations should consider ways to improve health literacy among vulnerable groups as this is likely to have an effect on attitudes towards using digital services for health benefits.…”

Section: Discussionmentioning

confidence: 99%

Digital inequality in Finland: Access, skills and attitudes as social impact mediators

Heponiemi

Gluschkoff

Leemann

et al. 2021

New Media & Society

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In recent years, digital health care and social welfare services have been spreading rapidly and partly replacing face-to-face services, particularly in developed countries. This may lead to a pronounced digital inequality. This population-based study of Finnish adults ( N = 4495) examined the associations of offline resources with perceived benefits from online services and the mediating effects of access, skills and attitudes in these associations. The results indicated that those with lower personal, economic and social offline resources perceived online services as less beneficial. This was largely explained by poor access to the services, poor digital skills and negative attitudes towards online services. To increase equality, it would be important to improve Internet access and digital skills and implement means to address negative attitudes, especially among vulnerable groups. Moreover, online health and social welfare services should be designed to be more inclusive.

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“…The intergenerational programs can enhance cooperation and collaboration and involvement in activities that were related to real life. In other words, in our interventions, teamwork was an opportunity to focus on social interaction of older adults and PwD (LópezSeguí et al, 2019). According to Teater (2016), intergenerational interventions are reported as one type of social activity that may promote active aging among old people.…”

Section: Discussionmentioning

confidence: 99%

The “Bridge” Project: Α European Innovative Intergenerational Approach Using Serious Games for People with Dementia

Makri¹,

Dasygenis²,

Baras³

et al. 2021

PSYCH

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Intergenerational activities can be an enjoyable way to act on dementia symptoms, enable people with dementia (PwD) social inclusion and bridge the intergenerational (involving also younger and older people) gap by the direct involvement of young people. The Erasmus+ "Bridge" project has developed eight prototypes Serious Games (SGs) (physical, digital or phygital) and innovative Co-Creation Intergenerational Workshops acting on cognitive and behavioral symptoms of dementia between 2018 to 2021. Partners Greece (Alzheimer Hellas), Italy (Anziani e non solo) and Romania (Asociatia Habilitas) have drafted the methodology of co creation workshops and implemented them following guidelines set. The final eight games have been developed and a second implementation of Game playtesting Workshops was organized in each country in order to assess the impact of the games. In total, 24 PwD co-designed and played some games with the cooperation of 6 game-designers, 16 healthcare professionals, 7 caregivers and 21 young volunteers in the first Co-Creation Workshops. Eleven prototypes games had been created and the team of the project took the final decision to develop fully 8 of them. More specifically, the 8 "Bridge" games developed are the Next destination, Flea market, Find the word, Bird-watching, Emotions, The directors, Blooming flowers, Specialite. These have been tested during a series

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An Intergenerational Information and Communications Technology Learning Project to Improve Digital Skills: User Satisfaction Evaluation

Cited by 26 publications

References 46 publications

Digital Divide in Perceived Benefits of Online Health Care and Social Welfare Services: National Cross-Sectional Survey Study

Digital Divide in Perceived Benefits of Online Health Care and Social Welfare Services: National Cross-Sectional Survey Study

Digital inequality in Finland: Access, skills and attitudes as social impact mediators

The “Bridge” Project: Α European Innovative Intergenerational Approach Using Serious Games for People with Dementia

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