“…While care processes, at least regarding medication management, continue to appear routinised, meaningful relationships between the recipients and providers can be formed which is in contrast to the literature suggesting routines act as a deterrent to this process (McCormack, Karlsson, Dewing, & Lerdal, 2010;Wolf et al, 2012). Establishing a personal connection with the doctor in particular appears to impact the patient's emotional wellbeing, however this could be due to the existence of a unique 'awake craniotomy' patient-to-neurosurgeon relationship (Fletcher, das Nair, Macniven, Basu, & Byrne, 2012).…”