An Investigation and Classification of ERP Project Managers' Required Skills

Abstract

Implementation of Enterprise Resource Planning systems (ERPs) is a complex and costly process that is usually accompanied with serious risks. Numerous research projects have been conducted to illuminate ERP Critical Success Factors (CSFs) so as to identify the main factors in enhancing success rate. Although project managers' skills of ERP system implementation projects are viewed as one of the most effective factors in the success of such projects, scant attention has been paid to them and their unique aspects have not been sufficiently discussed in the extant literature. Hence, this article aims at identifying the most relevant skills of ERP project managers and proposing a classification scheme. Based on the results of the robust Exploratory Factor Analysis (EFA), 16 identified skills were grouped into four distinct categories: “managerial,” “project management,” “human resource,” and “technical.” The results of this article can help scholars and managers to grasp an in-depth understanding of the skills required for project managers and the challenges they have to mitigate while implementing ERP projects.

Enterprise resource planning, entrepreneurial orientation, and the performance of SMEs in a South Asian economy: The mediating role of organizational excellence

“…Organizations rely on an array of technological systems and techniques for improving their services, products and business processes. Rising competition in the global market and rapid advancements in information technology (IT) have forced many organizations to adopt cuttingedge technological systems so as to remain competitive (Amalnik & Ravasan, 2018), one of which is the EPR (ERP). The ERP has been experiencing substantial market growth for the past two decades.…”

An ERP success model based on agency theory and IS success model

“…This important CSF concerns both the client and the consultant as they are both stakeholders in ERP implementation projects. Implementing an ERP is a complex, expensive, and risky task that requires technical, managerial, project management, and human resource skills from the consultant or project manager’s end (Amalnik and Ravasan, 2018). From a client perspective, end users need to have basic computer skills or experience using ERPs or at least the ability and desire to learn to use them for implementation to be successful (Obwegeser et al , 2019).…”

The Mompreneurship Phenomenon

“…The Human resources of a organisation are its unique assets as well as its competitive advantage as they become instrumental in converting all the inputs into the desired outputs which cannot be imitated by the competitors (Anjum, Ming, & Puig, 2019). Similarly (Amalnik & Ravasan, 2018) discussed the importance of selecting the team members with right kind of qualifications and competencies are essential for success of any project. The relationship between the company and its employees is mutual when the employees are motivated it leads to a successful organisation (Galli, 2020) g) Time Management: Mompreneurs have multiple roles which require a lot of multitasking.…”