An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context

Netemeyer, Richard G.; Boles, James S.; McKee, Daryl; McMurrian, Robert

doi:10.2307/1251791

Cited by 366 publications

(173 citation statements)

References 43 publications

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“…In their study it was discovered that both climate and culture had both direct and moderating effect on behaviour of employee. The findings of the research work also are also supported by Kristof (1996) and Netemeyer et al (1997), they found that a fit between the person and the environment is related to several job responses. Silverthorne (2004) investigating Taiwanese organisation indicates that positive environment will result in higher organisational commitment and lower turn-over intention.…”

Section: Discussionsupporting

confidence: 66%

Effect of Organizational Justice and Organizational Environment on Turn-Over Intention of Health Workers in Ekiti State, Nigeria

Owolabi

2012

RWE

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This study investigated the effect of organizational justice and organizational environment on turn-over intention of health workers in Ekiti State, Nigeria. A total of two hundred respondents were used for the study. It comprises one hundred and two females and ninety-eight males. These respondents were drawn from three health organizations in in ekiti state. Organizational justice was measured using Organizational Justice Scale developed by Niehoff and Moornan (1993), organizational environment was measured by using Basic Psychological Needs Scale (BPNS) developed by Deci and Ryon (2000) while turnover intention was measure using Turnover Intention Scale developed by Fichman, Jenkins and Klesh (1979). The results revealed that organizational justice has a significant effect on turnover intention while organizational environment has no significant effect on turnover intention. There were no sex differences in justice perception, organizational environment and turn-over intention but there was a significant differences in justice perception and turn-over intention among the various categories of health workers.

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Section: Discussionsupporting

confidence: 66%

Effect of Organizational Justice and Organizational Environment on Turn-Over Intention of Health Workers in Ekiti State, Nigeria

Owolabi

2012

RWE

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“…It refers to the positive feelings that employees have towards their jobs (Schermerhorn et al, 1997). It includes employee's overall affective state regarding estimation of all aspects of his or her job (Netemeyer et al, 1997).…”

Section: Job Satisfactionmentioning

confidence: 99%

The Effects of Organizational Cynicism on Job Attitudes an Empirical Study on Teaching Hospitals in Egypt

Nafei¹

2013

IBR

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The present study examines the effects of organizational cynicism on two dimensions of job attitudes (organizational commitment and job satisfaction). Over the years, much work has been done by researchers who focused on organizational commitment and job satisfaction. Drawing on the literature review, there are some studies regarding organizational cynicism. In Egypt, limited research has been conducted, but the present study attempts to find out whether there is a relationship between organizational cynicism and job attitudes. Teaching Hospitals in Egypt were our subject matter from 2012/9 through 2013/2, to be a pioneering study on organizational cynicism and its effect on job attitudes. This survey-type research is descriptive in terms of the data collection. The present study investigates the attitudes of employees in regards to organizational cynicism, organizational commitment, and job satisfaction. Ultimately, it elucidates the effect of organizational cynicism on job attitudes. Three groups of employees at Teaching Hospitals in Egypt were examined. Three hundred and fifty seven questionnaires were distributed and 297 usable questionnaires were returned, a response rate of 83%. The results reveal that there are differences among the three groups of employees based upon their evaluative attitudes towards organizational cynicism, organizational commitment and job satisfaction. The present study provides a number of recommendations for managers and practitioners to consider. Finally, the implications of this study are discussed.

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“…So, various researchers have stated different aspects for this unit concept (extra-role behavior). Netemeyer (1997) has stated dimensions of organizational citizenship behavior in the form of four classes of sportsmanship, civic virtue, conscientiousness and altruism. Organ (1988) and Podsakoff et al (1990) has mentioned conscientiousness, civic cirtue, sportsmanship, courtesy and altruism as dimensions of organizational citizenship behavior too.…”

Section: Organizational Citizenship Behaviormentioning

confidence: 99%

Examining the Impact of Internal Marketing on Organizational Citizenship Behavior

Abzari¹,

Ghujali²

2011

IJMS

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Internal marketing tries to satisfy needs of employees by considering them as the organization's internal market. According to performed researches satisfaction of the organization's employees needs in the best manner through internal marketing activities could be leaded to forming and improving of employees' extra-role behaviors in addition to improvement of their in-role behaviors. Organizational citizenship behaviors are one of the extra-role behaviors of employees in the organization. Thus, the present survey examines the relationship between internal marketing and organizational citizenship behavior and the impact of internal marketing dimensions on the amount of appearing of employees' citizenship behavior. Population of this research includes employees of Melli Bank in Isfahan city of Iran. after sampling of 220 persons, Questionnaire is used for data collection. Two-hundred fifteen (215) returned questionnaires have been analyzed. Structural equations technique and path analysis (regression model) have been used to test hypotheses by applying of Amos Graphic software. Results showed that all five hypotheses are accepted with 95% confidence.

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An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context

Cited by 366 publications

References 43 publications

Effect of Organizational Justice and Organizational Environment on Turn-Over Intention of Health Workers in Ekiti State, Nigeria

Effect of Organizational Justice and Organizational Environment on Turn-Over Intention of Health Workers in Ekiti State, Nigeria

The Effects of Organizational Cynicism on Job Attitudes an Empirical Study on Teaching Hospitals in Egypt

Examining the Impact of Internal Marketing on Organizational Citizenship Behavior

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