An Investigation of a Knowledge Management Solution for the Improvement of Reference Services

Ralph, Lynette L.; Ellis, Tim

doi:10.28945/124

Cited by 10 publications

(3 citation statements)

References 34 publications

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“…Lynette L. Ralph and Timothy J. Ellis [17] investigated the use of the knowledge base of Question Point as a knowledge management tool capable of imp roving reference services in academic lib raries. The research addressed the problem that reference librarians continually provide ineffective service to patrons.…”

Section: Review Of Related Workmentioning

confidence: 99%

Fuzzy-Based XML Knowledge Retrieval Methods in Edaphology

Kumar¹,

Reddy²,

Murthy³

2016

IJISA

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In this paper, we p ropose a proficient method for knowledge management in Edaphology to assist the edaphologists and those related with agricu lture in a big way. The proposed method mainly consists two sections of wh ich the first one is to build the knowledge base using XML and the latter part deals with informat ion retrieval by searching using fuzzy. Initially, the relational database is converted to the XML database. The paper discusses two algorith ms, one is when the soil characteristics are inputted to have the plant list and in the other, plant names are inputted to have the soil characteristics suited for the plant. While retrieving the query result, the crisp numerical values are converted to fuzzy using the triangular fu zzy membership function and matched to those in database. And those which satisfy are added to the result list and subsequently the frequency is found out to rank the result list so as to obtain the final sorted list. Performance metrics used in order to evaluate the method and compare it to baseline paper are nu mber of plants retrieved, ranking efficiency, and computation time and memory usage. Results obtained proved the validity of the method and the method obtained average computation time of 0.102 seconds and average memory usage of 2486 Kb , which all are far better than the previous method results.

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Section: Review Of Related Workmentioning

confidence: 99%

Fuzzy-Based XML Knowledge Retrieval Methods in Edaphology

Kumar¹,

Reddy²,

Murthy³

2016

IJISA

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“…An objective of library science is to provide the right information in the right format at the right time (Jain, 2013). This is challenging because librarians often work with many different user groups with diverse needs, and it is difficult for any librarian to remember and quickly point to the best resources for every single need (Ralph & Ellis, 2009). From a knowledge perspective, the authors suggest that library science determine the pragmatic rules and maps that guide these consultations and use them to enable less expert librarians to act like experts.…”

Section: Introductionmentioning

confidence: 99%

A Knowledge Approach for the Library Sciences

Randles

Richardson

Miller

2021

International Journal of Library and Information Services

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Like chemistry's table of elements, the knowledge spectrum organizes a large amount of information about knowledge, dividing intelligent behavior into its essential cognitive elements. This paper describes a way to catalog, measure, and analyze organization knowledge requirements and knowledge resources through inheritance of knowledge spectrum properties. Business process knowledge requirements trees and employee knowledge profiles would be created to permit knowledge requirements fulfillment analyses.

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“…The role of librarians is to identify and organize information, sharing information resources, and connecting people to the information they need (Townley, 2001), thus playing their roles as intermediaries between people who have knowledge and those who need it (Sarrafzadeh et al, 2010). Several KM principles have been evolved and applied by librarians in the provision of reference service, cataloguing of documents and other library services (Ralph & Ellis, 2009). Thus, from this perspective, KM is not a new concept for librarians but has a long history in library practice.…”

Section: Introductionmentioning

confidence: 99%

Exploring the need of knowledge management education within library and information science educational courses

Husain

Nazim

2015

New Library World

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Purpose – The study aims to explore the relevance of knowledge management (KM) education within library and information science (LIS) educational courses in India. Design/methodology/approach – The study used a quantitative research approach. A Web-based questionnaire survey was designed and distributed through FreeOnlineSurveys.com for the collection of data. A link for attending the survey was sent via electronic mail to the teachers (95 in numbers) of 65 LIS schools. A total of 43 responses (approximately 45 per cent) were received. Findings – The findings show that there is a strong interest among LIS community towards the inclusion of KM education within LIS educational courses to impart the knowledge and skills related to KM among LIS students, and to facilitate their entry into the KM job market. Most of the respondents believe that a curriculum which embodies core elements of LIS, management and information systems and technology would best meet the needs of LIS students for their involvement in KM activities. Practical implications – Findings of the present study may be used as the groundwork for the revision of current LIS educational courses as well as the revision of LIS curricula to impart the knowledge and skills-related to KM among LIS students for working in KM environment. Originality/value – As no empirical study on the relevance of KM education to LIS professionals in India has been carried out before, this study closes this gap and provides a framework to modify existing LIS courses or curricula to fulfil the requirement of KM competencies of LIS students.

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An Investigation of a Knowledge Management Solution for the Improvement of Reference Services

Cited by 10 publications

References 34 publications

Fuzzy-Based XML Knowledge Retrieval Methods in Edaphology

Fuzzy-Based XML Knowledge Retrieval Methods in Edaphology

A Knowledge Approach for the Library Sciences

Exploring the need of knowledge management education within library and information science educational courses

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