An Investigation of Misinformation Harms Related to Social Media during Two Humanitarian Crises

Tran, Thi; Valecha, Rohit; Rad, Paul; Rao, H. Raghav

doi:10.1007/s10796-020-10088-3

Cited by 28 publications

(19 citation statements)

References 23 publications

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“…Essentially, social media enables individuals and organisations to act as influencers in the dissemination of information in terms of posting, re-sharing, commenting, tagging, and re-tweeting (Lee et al, 2015b ; Shin & Thorson, 2017 ). The dark side of this form of endorsed information sharing is that consumers of the information are exposed to ‘filtered’ information (Fletcher & Nielsen, 2018 ; Gallaugher & Ransbotham, 2010 ; Kietzmann et al, 2011 ; Tran et al, 2020 ). This exposure increases the risk of misinformation being shared across the social media platform, leading to SMIP, such as echo chambers (Brugnoli et al, 2019 ; Mondal et al, 2018 ; Toubiana & Zietsma, 2017 ; Wu et al, 2019 ).…”

Section: Literature Reviewmentioning

confidence: 99%

A Confirmation Bias View on Social Media Induced Polarisation During Covid-19

et al. 2021

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Social media has played a pivotal role in polarising views on politics, climate change, and more recently, the Covid-19 pandemic. Social media induced polarisation (SMIP) poses serious challenges to society as it could enable ‘digital wildfires’ that can wreak havoc worldwide. While the effects of SMIP have been extensively studied, there is limited understanding of the interplay between two key components of this phenomenon: confirmation bias (reinforcing one’s attitudes and beliefs) and echo chambers (i.e., hear their own voice). This paper addresses this knowledge deficit by exploring how manifestations of confirmation bias contributed to the development of ‘echo chambers’ at the height of the Covid-19 pandemic. Thematic analysis of data collected from 35 participants involved in supply chain information processing forms the basis of a conceptual model of SMIP and four key cross-cutting propositions emerging from the data that have implications for research and practice.

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Section: Literature Reviewmentioning

confidence: 99%

A Confirmation Bias View on Social Media Induced Polarisation During Covid-19

et al. 2021

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“…This study builds on the theoretical knowledge in literature by making significant contribution to the understanding of the impact of FN and SM platforms on the society. According to studies (Abouzeid et al, 2021 ; Au et al, 2021 ; Dwivedi et al, 2018 ; Kim et al, 2019 ; Parra et al, 2021 ; Tran et al, 2021 ) with combined body of knowledge on misinformation, FN, SM, SM platforms, cascading of FN, and risks of misinformation, this study identifies three main themes in our contribution: FN, SM, and societal acceptance. Previous studies (Orso et al, 2020 ; Pennycook et al, 2020 ) have presented FN and SM concepts, however this study’s introduction of societal acceptance is a novel theoretical contribution.…”

Section: Discussionmentioning

confidence: 94%

Fake news on Social Media: the Impact on Society

et al. 2022

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Fake news (FN) on social media (SM) rose to prominence in 2016 during the United States of America presidential election, leading people to question science, true news (TN), and societal norms. FN is increasingly affecting societal values, changing opinions on critical issues and topics as well as redefining facts, truths, and beliefs. To understand the degree to which FN has changed society and the meaning of FN, this study proposes a novel conceptual framework derived from the literature on FN, SM, and societal acceptance theory. The conceptual framework is developed into a meta-framework that analyzes survey data from 356 respondents. This study explored fuzzy set-theoretic comparative analysis; the outcomes of this research suggest that societies are split on differentiating TN from FN. The results also show splits in societal values. Overall, this study provides a new perspective on how FN on SM is disintegrating societies and replacing TN with FN.

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“…Social media play a significant role in “ polarising views on politics, climate change, and more recently, the COVID-19 pandemic ” (Modgil et al, 2021 , p.1). Social media are also used by governments and other authorities to provide real-time information to the public (Tran et al, 2021 ).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Can you be Mindful? The Effectiveness of Mindfulness-Driven Interventions in Enhancing the Digital Resilience to Fake News on COVID-19

Rodrigo

Arakpogun

et al. 2022

Inf Syst Front

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This study explores the factors that influence the dissemination process of and public susceptibility to fake news amidst COVID-19. By adopting a qualitative approach that draws on 21 interviews with social media users from the standpoint of source credibility and construal level theories, our findings highlight motives of news sharers, platform features, and source credibility/relatedness as major factors influencing the dissemination of and public susceptibility to fake news. The paper further argues that public susceptibility to fake news can be mitigated by building an integrated approach that combines a tripartite strategy from an individual, institutional and platform level. For example, educating the public on digital resilience and enhancing awareness around source credibility can help individuals and institutions reflect on news authenticity and report fake news where possible. This study contributes to fake news literature by integrating concepts from information management, consumer behaviour, influencer marketing and mindfulness to propose a model to help authorities identify and understand the key factors that influence susceptibility to fake news during a public crisis such as COVID-19.

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An Investigation of Misinformation Harms Related to Social Media during Two Humanitarian Crises

Cited by 28 publications

References 23 publications

A Confirmation Bias View on Social Media Induced Polarisation During Covid-19

A Confirmation Bias View on Social Media Induced Polarisation During Covid-19

Fake news on Social Media: the Impact on Society

Can you be Mindful? The Effectiveness of Mindfulness-Driven Interventions in Enhancing the Digital Resilience to Fake News on COVID-19

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