An Investigation of QoS Criteria for Optimal Services Selection in Composition

Dongre, Yashwant; Ingle, Rajesh

doi:10.1109/icimia48430.2020.9074950

Cited by 6 publications

(4 citation statements)

References 35 publications

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“…A study by (15) also revealed that service quality positively affects customer satisfaction and influences brand loyalty. The study by (16) . Also, Investigates the quality of services (QoS) for Optimal Services Selection with dimensions such as execution time, response time, availability, reliability, Throughput, latency, reputation, cost, price and execution time.…”

Section: Perceived Qualitymentioning

confidence: 99%

Post-Installation Smart Meter and Billing Service Quality Assessments

Matey,

Akanferi,

Asampana

et al. 2023

IJST

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Background/Objectives: The Electricity Company of Ghana (ECG) introduced meters since its establishment. Although meters have undergone several technologically innovative phases, customers face challenges. The study examines the relationship between perceived quality and customer satisfaction concerning these meters. It also investigates the mediating role of meter brands between perceived quality and customer satisfaction. Methods: Four hundred and seventy (470) questionnaires were distributed to ECG Customers. Three hundred twenty-four (324) questionnaires were returned for analysis. The data were analyzed using Partial Least Squares Structural Equation Modeling. Findings: The results demonstrate a highly significant positive relationship (β = 0.701; p = 0.000) between Perceived Quality and Customer Satisfaction. In addition, the mediator, the meter brand, shows a positive and significant relationship between perceived quality and customer satisfaction (β = -0.150; p = 0.038). However, no significant relationship between meter brand and customer satisfaction was found (β = 050; p = 0.261). Novelty: This finding emphasizes the significance of a smart meter's perceived quality in predicting customer satisfaction, which shows that the service provider is perceived to be credible and reliable among customers. The finding can assist ECG in improving their managerial and operational strategies and policies, thereby increasing profit. The findings also underscore that customers do not view brands as determinants of the perceived quality of the meters; hence, they should focus more on the issuance or installation quality of the meters.

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Section: Perceived Qualitymentioning

confidence: 99%

Post-Installation Smart Meter and Billing Service Quality Assessments

Matey,

Akanferi,

Asampana

et al. 2023

IJST

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“…The QoS places greater emphasis on the considerations and criteria involved in the selection of services. The QoS traits are recognized and employed during service selection to enhance the discovery process and choose the best appropriate services from a pool of potential options [18].…”

Section: A Useful Concept Definitionsmentioning

confidence: 99%

A Review of Service Selection Strategies in Mobile IoT Networks

Mohamed Hadjkouider,

Kerrache,

Korichi

et al. 2024

IEEE Open J. Commun. Soc.

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With the proliferation of service-oriented architectures, the ubiquity of mobile networks, and an expanding spectrum of services available to users, the service selection process has become paramount in designing and implementing contemporary applications. Service selection strategies in mobile networks involve choosing the optimal services from many available options based on QoS (quality of service), bandwidth, and mobility, ultimately augmenting network efficiency and user experience. Nonetheless, particular challenges can impact the efficacy of these strategies. This paper presents a comprehensive survey of service selection strategies in mobile networks, transitioning from traditional approaches to emerging techniques, while also introducing a taxonomy classifying service selection methods based on criteria including mobile devices as service providers, architectural perspectives, computing devices allocation, evaluation metrics, and service selection methods. Additionally, We offer insights into the latest QoS-aware and energy-centric service selection methodologies, while addressing challenges related to battery life and energy efficiency, Quality of Service (QoS), security and privacy, as well as scalability and resource management. Additionally, we discuss prospective trajectories and future direction.

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“…QoS properties are a tangible representation of services that can match user expectations. A recent investigation [85] revealed that response time (%58) , cost (%34) and price (%28) were the most commonly used negative properties, while availability (%44), reliability (%42), throughput (%20), and reputation (%16) reported favorable properties that are expected to be maximized. Furthermore, authors in [86] classified QoS properties into two binary categories of user-independent and dependent.…”

Section: Introductionmentioning

confidence: 99%

Hybrid Metaheuristics for QoS-Aware Service Composition: A Systematic Mapping Study

et al. 2022

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With the advent of Service-Oriented Architecture (SOA), services can be registered, invoked, and combined by their identical Quality of Services (QoS) attributes to create a new value-added application that fulfils user requirements. Efficient QoS-aware service composition has been a challenging task in cloud computing. This challenge becomes more formidable in emerging resource-constrained computing paradigms such as the Internet of Things and Fog. Service composition has regarded as a multi-objective combinatorial optimization problem that falls in the category of NP-hard. Historically, the proliferation of services added to problem complexity and navigated solutions from exact (none-heuristics) approaches to near-optimal heuristics and metaheuristics. Although metaheuristics have fulfilled some expectations, the quest for finding a high-quality, near-optimal solution has led researchers to devise hybrid methods. As a result, research on service composition shifts towards the hybridization of metaheuristics. Hybrid metaheuristics have been promising efforts to transcend the boundaries of metaheuristics by leveraging the strength of complementary methods to overcome base algorithm shortcomings. Despite the significance and frontier position of hybrid metaheuristics, to the best of our knowledge, there is no systematic research and survey in this field with a particular focus on strategies to hybridize traditional metaheuristics. This study's core contribution is to infer a framework for hybridization strategies by conducting a mapping study that analyses 71 papers between 2008 and 2020. Moreover, it provides a panoramic view of hybrid methods and their experiment setting in respect to the problem domain as the main outcome of this mapping study. Finally, research trends, directions and challenges are discussed to benefit future endeavours.

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An Investigation of QoS Criteria for Optimal Services Selection in Composition

Cited by 6 publications

References 35 publications

Post-Installation Smart Meter and Billing Service Quality Assessments

Post-Installation Smart Meter and Billing Service Quality Assessments

A Review of Service Selection Strategies in Mobile IoT Networks

Hybrid Metaheuristics for QoS-Aware Service Composition: A Systematic Mapping Study

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